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MS Office Forum / Outlook / Contacts / September 2004

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contact e-mail address not show up

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scott - 29 Sep 2004 17:52 GMT
We are using outlook 2003 set up for a POP3 server.  We
exported the contacts out of outlook express into a tab
delaminated exces file.  Then we imported from that
same
file into contacts in outlook 2003.  When you open
contacts in outlook everything is there, including e-
mail
addresses all in the correct locations etc.  However,
when you click "new" to send an e-mail, then "to" to
select a recipient, there aren't any contacts to
select,
just as if none of the contacts had e-mail addresses
listed.

I have verified that the e-mail addresses were correct,
and that they were resolved in contact records.  I have
found that there are no other lists in the "show names
from drop down menu.  I have also manualy entered a new
contact with information that I know is correct, but when
you start a new e-mail, and click on "to" to pull an
address from contacts, the list is blank as if you don't
have any contacts with e-mail addresses.

Any ideas?
Russ Valentine [MVP-Outlook] - 29 Sep 2004 20:31 GMT
Are you sure this Contacts Folder has been enabled as an email address book
in its properties?
Signature

Russ Valentine
[MVP-Outlook]

> We are using outlook 2003 set up for a POP3 server.  We
> exported the contacts out of outlook express into a tab
[quoted text clipped - 20 lines]
>
> Any ideas?
 
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