Outlook doesn't support exporting custom fields or from custom forms. Quick
and dirty method:
1. Put all the items from your form in one folder.
2. Use a table view to display all the data fields that you want to export
to Excel.
3. Choose Edit | Select All.
4. Choose Edit | Copy.
5. Paste to Excel.
Otherwise, you'd have to write custom code or use a third-party application.
See http://www.outlookcode.com/d/customimport.htm .

Signature
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Have created a new contact form and it is working well, but when I went to
> export it to excel, the import/export icon is grayed out. What is a fix
> please?