Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there

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Russ Valentine
[MVP-Outlook]
> When composing a new e-mail I select the drop down list
> of addressees. The addressees are listed by first names
> in alphabetical order. I want to see them listed by last
> name in alphabetical order. This is possible in Outlook
> 2000. Can and how can this be set in Outlook 2003 mail?