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MS Office Forum / Outlook / Contacts / October 2004Outlook 2003 lost contact list
I had to back up my C drive and then do a clean install. All went well, and I then copied back my "old" emails again all seemed well. However when I try to send an email I get a message saying " The contacts folder associated with this address could not be opened". Any suggestions where ~I may have lost my address book ?? Bob How did you "copy" your Outlook data back? Most likely what you did disrupted the connection between the Outlook Address Book and the source Contacts Folder.  SignatureRuss Valentine [MVP-Outlook] >I had to back up my C drive and then do a clean install. All went well, and > I then copied back my "old" emails again all seemed well. [quoted text clipped - 3 lines] > > Bob I think you are right, when I tried to re activate some email rules, the originals were still there but listed as "machine(1)"., but would not work. I tried resetting them but again got the " The contacts folder associated with this address could not be opened". Also if I try to start again and set up a new address book, when I add a name it says already in contact list / addrees book. So how do I resolve. (I used Drive Image to create the back up on dvd, so IO can restore a folder or file as required.) Bob > How did you "copy" your Outlook data back? Most likely what you did > disrupted the connection between the Outlook Address Book and the source [quoted text clipped - 6 lines] > > > > Bob I would start by answering my original question so some one can help you. SignatureRuss Valentine [MVP-Outlook] > How did you "copy" your Outlook data back? Most likely what you did > disrupted the connection between the Outlook Address Book and the source [quoted text clipped - 7 lines] >> >> Bob I used the restore feature and placed it back where it was originally. Bob > I would start by answering my original question so some one can help you. > > How did you "copy" your Outlook data back? Most likely what you did [quoted text clipped - 8 lines] > >> > >> Bob What "restore" feature? You are not talking about an Outlook feature here. Did you reinstall your software and then try to overwrite your data file? SignatureRuss Valentine [MVP-Outlook] >I used the restore feature and placed it back where it was originally. > [quoted text clipped - 14 lines] >> >> >> >> Bob Yes, thats right. I used the windows backup program to copy the "C" drive onto a dvd. Then overwrote the "C" drive by reinstalling all of my software. I then used the restore featuure of the windows back up program to restore all of my emails, favourites and my address book. I did not overwrite the "new" files with the restore, but renamed the programs as "old" and restored the original files by the side of them. I have had no problems with being able to read the old emails etc or use the favourites, the olnly problem seems to be with the address book. As I can neither create a new one or access the old one!! What is the best way to reestablish the connection between the Outlook Address Book and the source Contacts Folder. Bob > What "restore" feature? You are not talking about an Outlook feature here. > Did you reinstall your software and then try to overwrite your data file? [quoted text clipped - 16 lines] > >> >> > >> >> Bob You can't do that. You must expressly configure Outlook to use a different data file. Renaming the old file and just plopping in another one will corrupt connections to the data file. Remove and re-add the Outlook Address Book to reset it. You may find other connections (like rules) will need to be reset. SignatureRuss Valentine [MVP-Outlook] > Yes, thats right. I used the windows backup program to copy the "C" drive > onto a dvd. Then overwrote the "C" drive by reinstalling all of my [quoted text clipped - 36 lines] >> >> >> >> >> >> Bob |
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