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MS Office Forum / Outlook / Contacts / October 2004Autocompletion works but not autoresolution in Outlook 2002
When I type in the first three letters of a name in an address field, if the name is in my autocompletion cache, it resolves it. IF not, autoresolution is not automatically invoked to do a lookup in my Addresss Book. Instead, a dialogue box appears saying Outlook does not recognize the name. Yet when I click on Show More Names..., a list from my address book appears with the name that I want highlighted. Clicking Ok resolves the name. The "Automatic name checking" option in Advanced Email Options is on and my Contact folder has the property "Show this folder as an e-mail address book" on. Thanks for the help. Stephen P.S. Yes, I do know the difference between autocompletion and autoresolution. It was explained to me by a user in this group. Not sure why you think autoresolution isn't invoked. That dialog box tells you that it is and that Outlook simply can't determine the match based on what you've typed in.  SignatureRuss Valentine [MVP-Outlook] > When I type in the first three letters of a name in an address field, > if the name is in my autocompletion cache, it resolves it. IF not, [quoted text clipped - 14 lines] > autoresolution. > It was explained to me by a user in this group. It found a unique match. > Not sure why you think autoresolution isn't invoked. That dialog box tells > you that it is and that Outlook simply can't determine the match based on [quoted text clipped - 17 lines] > > autoresolution. > > It was explained to me by a user in this group. Then you've finally confirmed a bug I filed against Outlook 2002 that remains open because Microsoft claimed it could not reproduce it. Autoresolution data is no longer stored reliably in the NK2 file. I suspect the reason they did not fix it is that for most users autocompletion has replaced autoresolution. SignatureRuss Valentine [MVP-Outlook] > It found a unique match. >> Not sure why you think autoresolution isn't invoked. That dialog box [quoted text clipped - 19 lines] >> > autoresolution. >> > It was explained to me by a user in this group. Steve, Just as an FYI, when Outlook searches the autocomplete cache, NK2, it will stop searching the name after the first comma or space in that field. Therefore, if a name is in there as Doe, John jd@somedomain.com autocomplete will not find it if you start typing John. And the converse is true, if you enter it as John Doe, it will find it by typing John, but not Doe. If you're interested, we developed an NK2 editor and it can be found at www.dcs-imaging.com/products.htm. Randy > It found a unique match. >> Not sure why you think autoresolution isn't invoked. That dialog box [quoted text clipped - 19 lines] >> > autoresolution. >> > It was explained to me by a user in this group.
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