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MS Office Forum / Outlook / Contacts / October 2004How do I prevent contact forms from converting to *.msg format?
We made a custom form based on the native contact form. This form is emailed throughout our office and edited for orders. Some of the forms are somehow getting converted into an *.msg format and all of the associated data is lost; the icon converts from the contact icon to a generic white envelope that cannot be opened by any application. Are you working with Microsoft Exchange as your mail server? If not, make sure that each person has each other person entered in their Contacts folder with the person's email address set to "send in rich text format."  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > We made a custom form based on the native contact form. This form is > emailed [quoted text clipped - 3 lines] > lost; the icon converts from the contact icon to a generic white envelope > that cannot be opened by any application. Yes, we are using MS Exchange 2000 as our mail server. > Are you working with Microsoft Exchange as your mail server? If not, make > sure that each person has each other person entered in their Contacts folder [quoted text clipped - 7 lines] > > lost; the icon converts from the contact icon to a generic white envelope > > that cannot be opened by any application. What procedure are you using to send the contact form items around? Where is the form published? SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Yes, we are using MS Exchange 2000 as our mail server. > [quoted text clipped - 12 lines] >> > envelope >> > that cannot be opened by any application. I'm having the same problem with the default contacts. When I try to send a contact to a coworker on a different exchange server, they receive it as a .msg and the info isn't sent. The same thing happens when she sends contacts out to others. I am able to send them correctly to others on my exchange server. Could it be the other person's .pst folder that's causing the problem? > Are you working with Microsoft Exchange as your mail server? If not, make > sure that each person has each other person entered in their Contacts folder [quoted text clipped - 7 lines] > > lost; the icon converts from the contact icon to a generic white envelope > > that cannot be opened by any application. To send to someone on a different server (presumably outside your organization), you need to attach the contact to a rich-text format message and make sure the recipient's address is marked for RTF. Alternatively, send them a vCard. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > I'm having the same problem with the default contacts. When I try to send > a [quoted text clipped - 4 lines] > server. Could it be the other person's .pst folder that's causing the > problem?
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