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MS Office Forum / Outlook / Contacts / October 2004

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Why do unsaved/deleted addresses show when addressing email?

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Terri - 19 Oct 2004 14:25 GMT
Why do email addresses that I never saved OR that I have erased, show when I
go to have a name automatically appear on my mail? I use several different
address books and the ones I use are not under general contacts and when I
write an email, I use the ALT-K and a group will come up if I have several
similar names or if only one, it will automatically use that one. But again,
why does it show addresses that I have never saved or those that have been
erased and what can I do to eliminate those addresses. Thanks so much!
Diane Poremsky [MVP] - 19 Oct 2004 15:29 GMT
Version of Outlook? It sounds like you have autocomplete enabled - Tools,
Options, Email options, advanced... suggest names.

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

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> Why do email addresses that I never saved OR that I have erased, show when
> I go to have a name automatically appear on my mail? I use several
[quoted text clipped - 4 lines]
> those that have been erased and what can I do to eliminate those
> addresses. Thanks so much!
MikeC - 19 Oct 2004 18:37 GMT
I am having the same problem. I use Office XP. Isn't there a way that you can
delete the ones that aren't relevant without turning this feature off?

> Version of Outlook? It sounds like you have autocomplete enabled - Tools,
> Options, Email options, advanced... suggest names.
[quoted text clipped - 7 lines]
> > those that have been erased and what can I do to eliminate those
> > addresses. Thanks so much!
Diane Poremsky [MVP] - 19 Oct 2004 19:34 GMT
select the address using the rrow keys and hit Del

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
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>I am having the same problem. I use Office XP. Isn't there a way that you
>can
[quoted text clipped - 15 lines]
>> > those that have been erased and what can I do to eliminate those
>> > addresses. Thanks so much!
MikeC - 19 Oct 2004 19:43 GMT
that makes no sense to me.

> select the address using the rrow keys and hit Del
>
[quoted text clipped - 17 lines]
> >> > those that have been erased and what can I do to eliminate those
> >> > addresses. Thanks so much!
Diane Poremsky [MVP] - 19 Oct 2004 19:50 GMT
rrow = arrow keys with a typo :)

>> select the address using the arrow keys and hit Del

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

> that makes no sense to me.
>
[quoted text clipped - 24 lines]
>> >> > those that have been erased and what can I do to eliminate those
>> >> > addresses. Thanks so much!
MikeC - 19 Oct 2004 19:51 GMT
You guys are so useless.  Based on my further research you can't even edit
this.  And yes I do see the bottome portion of this section but that is not
what I or the other person were asking.  You guys should be fired!!!!!!!

Autocomplete CacheThe autocomplete e-mail cache used by Outlook 2002/2003 is
stored in a file with the extension *.nk2. Microsoft hasn't released an
editor for the cache file, but a 3rd party cache viewer called OWTLOOK is
available from http://www.dcs-imaging.com/products.htm.

While the vast majority of users will have no need to view or edit the
cache, since removing old addresses requires just the Del key (after
selecting the entry using the arrow keys), some sites may have good business
reasons for viewing or exporting the addresses contained in the cache file.  
Home  Tips Archive  FAQ   How to  Search  Contact


Last modified on September 27, 2004
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> select the address using the rrow keys and hit Del
>
[quoted text clipped - 17 lines]
> >> > those that have been erased and what can I do to eliminate those
> >> > addresses. Thanks so much!
Diane Poremsky [MVP] - 19 Oct 2004 20:44 GMT
They can't fire us - we don't work for Microsoft and volunteer our time here
to help people. It helps when the people we try to help ask clear and
concise questions and do their homework before posting. (Your question was
asked and answered hundreds of times over the past couple of years and a
quick Google would find the answer in seconds.)

Terri's problem - how to stop saving addresses not in the address book - is
solved by disabling suggest names.

You asked how to delete the ones not relevant without turning it off - that
is done using the Delete key. Most people are satisfied deleting them as
they pop up and owtlook is overkill. Some corps want to harvest the
addresses their users send mail to or prepopulate the cache and owtlook is
great for that. But... you didn't ask how to harvest or prepopulate the
cache or how to mass delete addresses, just how to delete the ones not
relevant.

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

> You guys are so useless.  Based on my further research you can't even edit
> this.  And yes I do see the bottome portion of this section but that is
[quoted text clipped - 45 lines]
>> >> > those that have been erased and what can I do to eliminate those
>> >> > addresses. Thanks so much!
MikeC - 19 Oct 2004 21:35 GMT
Wow you put me in my place.  That's right I did google it but assumed I could
have heard it horses mouth and instead I heard it from the horses a.s.  
Terri's question by the way was...Why do email addresses that I never saved
OR that I have erased, show when I go to have a name automatically appear on
my mail?  
Your answer had nothing to do with this question.  You're suggestion was to
turn this feature off?  Wow, did Gates teach you that himself?  If all else
fails just don't use it.  You'd be better volunteering your time at a Dairy
Queen.

> They can't fire us - we don't work for Microsoft and volunteer our time here
> to help people. It helps when the people we try to help ask clear and
[quoted text clipped - 62 lines]
> >> >> > those that have been erased and what can I do to eliminate those
> >> >> > addresses. Thanks so much!
Russ Valentine [MVP-Outlook] - 19 Oct 2004 22:47 GMT
Diane's answer was exactly right. The original poster wanted to use
autoresolution not autocompletion, but instead autocompletion was
interfering with that process. The solution is simply to turn off
autocompletion so that autoresolution can be invoked exclusively. Her answer
to you was to a different question entirely and was also completely correct.
Neither one of you made it clear whether you were asking about
autocompletion or autoresolution, but Diane made the right guess both times.
I fail to understand the need to be so rude and insulting to those who
trying to help.
Signature

Russ Valentine
[MVP-Outlook]

> Wow you put me in my place.  That's right I did google it but assumed I
> could
[quoted text clipped - 92 lines]
>> >> >> > those that have been erased and what can I do to eliminate those
>> >> >> > addresses. Thanks so much!

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