User education.

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--?
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, Mammagoose11 asked:
| I have a user who keeps hitting "Mark All As Read"; how do
| I remove that choice (gray it out) but leave the "Mark as
| Read"?
You can disable any menu command with a group policy setting.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
>I have a user who keeps hitting "Mark All As Read"; how do
> I remove that choice (gray it out) but leave the "Mark as
> Read"?