I doubt we can help much, then. WinFax Pro is Symantec's product and is
theirs to support. It apparently has major compatibility problems with
Outlook 2002 -- essentially making it unsupported. See:
http://www.slipstick.com/addins/utilities/winfax9.htm

Signature
Russ Valentine
[MVP-Outlook]
>
> >-----Original Message-----
[quoted text clipped - 10 lines]
> >I use Winfax 10.0.
> >.