fax number settings

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Christine - 27 Feb 2004 15:23 GMT

I am lost. Please help.

I finally got the fax working in OL2002 on XP, but I can't find settings to
adjust the phone number. Each time I send a fax, it enters a one (1) for a
long distance call. How do I change this to only dial the area code with
the 7-digit number.

I don't have a 1 entered in the contact info for the person I am trying to
fax.

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Christine

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Russ Valentine [MVP-Outlook] - 27 Feb 2004 17:08 GMT

The Windows XP Fax service will not process dialing rules unless the phone
number to which you are sending the fax is in "international format."
Details on how to use international format to invoke dialing rules are
available here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575

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Russ Valentine
[MVP-Outlook]

> I am lost. Please help.
>
[quoted text clipped - 5 lines]
> I don't have a 1 entered in the contact info for the person I am trying to
> fax.

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Christine - 28 Feb 2004 02:23 GMT

Russ,
I read the article you gave me, but it doesn't seem to help me to
understand. Where do I look for the dialing rules as they apply to either
Outlook or MS Fax? I was successful in sending a fax today that had to go
to a number that in fact needed to have a 1 dialed. I am still unable to
fax to a number that only needs the area code & 7-digit, because I can't
locate settings to change how it dials.

> The Windows XP Fax service will not process dialing rules unless the phone
> number to which you are sending the fax is in "international format."
[quoted text clipped - 13 lines]
> > I don't have a 1 entered in the contact info for the person I am trying to
> > fax.

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Hal Hostetler [MVP DTS] - 28 Feb 2004 04:03 GMT

It's all about how you enter phone numbers into Outlook. If you enter phone
numbers in the correct format, Outlook and Fax will be able to tell (using
Dialing Rules) whether to add the 1 or not. These pages go into greater
detail:

http://www.slipstick.com/config/olphone.htm
Microsoft Outlook Phone Numbers
http://support.microsoft.com/?kbid=247192
You Must Enter Telephone Numbers in Canonical Form in Order to Use Dialing
Rules

Hal

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Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

> Russ,
> I read the article you gave me, but it doesn't seem to help me to
[quoted text clipped - 24 lines]
> to
> > > fax.

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JOHN - 18 Apr 2004 19:00 GMT

tell me Christine how cando that fex settings on officexp
please replay to me powergeos64@hotmail.com

> I am lost. Please help.
>
[quoted text clipped - 8 lines]
> --
> Christine

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