outlook fax with attachment problem

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Josh - 15 Jul 2004 19:25 GMT

I use outlook to fax frequently and successfully, but
have problems faxing attachments (both PDF and MSWord
formats)
I get an error that says:
The Microsoft Fax transport failed to deliver the
message to the recipient.
The Microsoft Fax encountered an internal error, and
failed to send the fax.
Does anyone know how to resolve the problem?

Reply to this Message

Russ Valentine [MVP-Outlook] - 15 Jul 2004 22:07 GMT

Perhaps.
You ever specified your Fax software or Outlook version.
I don't even know where to start.
Can you fax any attachments successfully?

Signature

Russ Valentine
[MVP-Outlook]

> I use outlook to fax frequently and successfully, but
> have problems faxing attachments (both PDF and MSWord
[quoted text clipped - 5 lines]
> failed to send the fax.
> Does anyone know how to resolve the problem?

Reply to this Message

Josh - 15 Jul 2004 22:47 GMT

I am using the fax software that came with XP.
I am using Office Outlook 2003.
PDF, MSWord attachments don't work.
PPT and JPEG attachments do work.

>-----Original Message-----
>Perhaps.
[quoted text clipped - 12 lines]
>
>.

Reply to this Message

Russ Valentine [MVP-Outlook] - 15 Jul 2004 23:05 GMT

File types vary in how they can be sent as attachments from Outlook. For any
file to be sent as an attachment, it must have a printto verb defined for
the operating system.

For exampler, HTML files printto verb is usually:

rundll32.exe <Drive>:\WINDOWS\System32\mshtml.dll,PrintHTML "%1" "%2" "%3"
"%4"

JPEG, GIF, and BMP files seem to succeed without additional user
intervention. They take forever to transmit because every image is rendered
separately as a full page. Even a 5KB JPEG will take over 10 minutes to
transmit. They all use the same printto verb:

rundll32.exe <Drive>:\WINDOWS\System32\shimgvw.dll,ImageView_PrintTo /pt
"%1" "%2" "%3" "%4"

You need to create a printto verb for the file type you are trying to send.

Signature

Russ Valentine
[MVP-Outlook]

> I am using the fax software that came with XP.
> I am using Office Outlook 2003.
[quoted text clipped - 19 lines]
> >
> >.

Reply to this Message