No modem sound when connecting/connected

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GF - 17 Oct 2004 09:19 GMT

Although, when I use the dialer I hear dial tone and any voice message
from the phone company in case of error, when sending a fax
I get no sound at all. When connection fails, I have no way of
knowing why (number does not exist, dial 1 before that number, etc.)

Can that be enabled ?

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Russ Valentine [MVP-Outlook] - 17 Oct 2004 10:36 GMT

Provide enough information to permit troubleshooting. Include Fax software,
how it is configured, steps used to send the fax, and exactly what does
happen. Include error messages, Fax monitor notices, and Event viewer.

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Russ Valentine
[MVP-Outlook]

> Although, when I use the dialer I hear dial tone and any voice message
> from the phone company in case of error, when sending a fax
> I get no sound at all. When connection fails, I have no way of
> knowing why (number does not exist, dial 1 before that number, etc.)
>
> Can that be enabled ?

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GF - 17 Oct 2004 16:35 GMT

I use WinXp Fax native software.
I connect with RAS (telephone modem)
Fax is sent without any error message, monitor shows it as successful.
The message has been saved top the Sent box.

Anyway, I gather from your message that I should hear
the tone and messages. I will uninstall FAX (if it can be done), and
reinstall
it to see if that fixes it.

> Provide enough information to permit troubleshooting. Include Fax
> software, how it is configured, steps used to send the fax, and exactly
[quoted text clipped - 6 lines]
>>
>> Can that be enabled ?

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GF - 17 Oct 2004 17:24 GMT

Problem was with modem settings.

>I use WinXp Fax native software.
> I connect with RAS (telephone modem)
[quoted text clipped - 16 lines]
>>>
>>> Can that be enabled ?

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