Cannot see option for FAX in Outlook 2000

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Larisa - 28 Aug 2003 19:33 GMT

Hello,

Here's my problem. I want to set up my Outlook
2000/Corporate or Workgroup (use Win 2000 Professional) to
send/receive fax. I want to use it for broadcast fax - to
about 20-30 recepients.

However, I do not see option for fax anywhere in my
Outlook, so I can't install that feature. I did install it
on my home computer where I use Win XP, but here in my
office I am having trouble finding it.

Am I missing on anything? Please help.

Thank you.

Larisa

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Russ Valentine [MVP-Outlook] - 28 Aug 2003 22:32 GMT

Did you follow the instructions here?
http://www.slipstick.com/addins/services/win2000fax.htm

Signature

Russ Valentine
[MVP-Outlook]

> Hello,
>
[quoted text clipped - 13 lines]
>
> Larisa

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Larisa - 29 Aug 2003 19:25 GMT

Yes, I did, but things, again, did not work well.
I loged in as an administrator on my computer and here's
what happened...

First, under Start/Programs/Accessories/Communications
there was no option for Fax at all.

Second, when I accessed Services under Administrative
TOols in Control Panel and opened properties for Fax
Service I could not add my account (nor the administrator
acc.) under Log On. When I attempted to start Fax Service
I got this error message:

"Could not start Fax Service on Local computer. THe
service did not return an error. THis could be an internal
windows error or an internal service error.

What should I do next?

Thank you very much for all the help.

Larisa

>-----Original Message-----
>Did you follow the instructions here?
[quoted text clipped - 19 lines]
>
>.

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Russ Valentine [MVP-Outlook] - 29 Aug 2003 20:19 GMT

Was the Fax Service installed and operating correctly before you attempted
integration with Outlook?
In what order did you install the Fax Service and Outlook?
Post the contents of your mapisvc.inf file.

Signature

Russ Valentine
[MVP-Outlook]

> Yes, I did, but things, again, did not work well.
> I loged in as an administrator on my computer and here's
[quoted text clipped - 44 lines]
> >
> >.

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Pattie - 30 Aug 2003 00:16 GMT

Also having same problem with FAX. Have Outlook 2000 SR-1
and Windows SP Home Edition version 2002. Went to
slipstick, my tabs are different. How do I log on with
administrative privileges?

>-----Original Message-----
>Did you follow the instructions here?
[quoted text clipped - 19 lines]
>
>.

Reply to this Message

Russ Valentine [MVP-Outlook] - 30 Aug 2003 02:20 GMT

What User profiles do you have?
Control Panel > User Accounts

Signature

Russ Valentine
[MVP-Outlook]

> Also having same problem with FAX. Have Outlook 2000 SR-1
> and Windows SP Home Edition version 2002. Went to
[quoted text clipped - 26 lines]
> >
> >.

Reply to this Message

Russ Valentine [MVP-Outlook] - 30 Aug 2003 02:21 GMT

Wait.
Those version make no sense.
Try again.
What is your version and mail support mode of Outlook?
What is Windows SP 2002?

Signature

Russ Valentine
[MVP-Outlook]

> Also having same problem with FAX. Have Outlook 2000 SR-1
> and Windows SP Home Edition version 2002. Went to
[quoted text clipped - 26 lines]
> >
> >.

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obsidian - 30 Aug 2003 12:43 GMT

Russ

Have the developers got back to you yet?

"Russ Valentine [MVP-Outlook]" <russval@mvps.org>
wrote in message
news:%23dIC8UdZDHA.2592@TK2MSFTNGP09.phx.gbl...

> Yes.
> I heard from the developers.
> They appear to be stumped and will be "getting

back to us."

<snip>

[following instructions given in
http://www.slipstick.com/addins/services/win2000fax.htm]

I tried this but get stuck at Step 6 of Outlook
(CW) Setup.

In Step 5, iIf I use my own account "fred" (that
does have Administrator priveledges), I get
error 1069 at Step 6
"The service did not starrt due to a login
failure"

However if I use the Administrator account, Step 6
seems to be happy with it.

And I do know the correct password for "fred".
My computer name is also "fred", could this be the
cause?
Any help is appreciated.

Using:
Win2000/SP4 and subsequent hotfixes,
KB823599, KB82390, Q818043
Outlook 2000/SP3 (9.0.0.6627)
in Corporate or Workgroup mode with all Updates
(according to the Office Uodate check)

Signature

obsidian

> Did you follow the instructions here?

http://www.slipstick.com/addins/services/win2000fax.htm

> > Hello,
> >
[quoted text clipped - 13 lines]
> >
> > Larisa

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