That would depend on which version of Outlook you are using and what fax
software you intend to use. As for phone calls, Outlook just uses the
Windows dialer to place calls so look in the Windows Help files to learn how
to use it. It is not an Outlook function.

Signature
Russ Valentine
[MVP-Outlook]
>I am looking for the step by step procedure to allow my outlook to make
>phone
> calls and send faxes. i've realised it is not as simple as plugginf the
> phone
> wire into the modem. Where can i find the instructions?