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MS Office Forum / Outlook / Fax / August 2005

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Fax Console Requires Refresh

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ctc - 23 Aug 2005 03:49 GMT
I am using microsoft fax with outlook xp.

The fax console has just started requiring a refresh after each new fax is
received before it will show it in the inbox.

This was not always the case.

How do I reconfigure it to always show new faxes without refreshing once
again?
Russ Valentine [MVP-Outlook] - 30 Aug 2005 11:23 GMT
Try archiving to a new folder.
Signature

Russ Valentine
[MVP-Outlook]

>I am using microsoft fax with outlook xp.
>
[quoted text clipped - 5 lines]
> How do I reconfigure it to always show new faxes without refreshing once
> again?
ctc - 30 Aug 2005 14:39 GMT
There is no use of the term "archive" in my version of the Fax Configuration
Wizard.

When you write "archive(ing)", do you mean "store a copy in a folder" under
Routing Options in the Fax Configuration Wizard?

> Try archiving to a new folder.
> >I am using microsoft fax with outlook xp.
[quoted text clipped - 6 lines]
> > How do I reconfigure it to always show new faxes without refreshing once
> > again?
Russ Valentine [MVP-Outlook] - 31 Aug 2005 23:25 GMT
No.
Faxes you have received are automatically archived in the Fax Console's
Inbox and faxes you have sent are archived in the Fax Console's Sent Items
Folder. You can easily access these folders from Windows Explorer. The
default location of these folders is:

<drive>:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\

I'm suggesting you create a new archive folder (your current one may be
full), then set the Fax Console to store received faxes in the new folder.
This option is very easy to find in the Fax Console's options.
Signature

Russ Valentine
[MVP-Outlook]

> There is no use of the term "archive" in my version of the Fax
> Configuration
[quoted text clipped - 16 lines]
>> > once
>> > again?
Russ Valentine [MVP-Outlook] - 31 Aug 2005 23:57 GMT
I meant, "Yes" with the rest of the explanation that followed.
Signature

Russ Valentine
[MVP-Outlook]

> There is no use of the term "archive" in my version of the Fax
> Configuration
[quoted text clipped - 16 lines]
>> > once
>> > again?
 
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