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MS Office Forum / Outlook / Fax / June 2007

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How to send FAX using Word 2007

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C. Davey Utter - 24 Mar 2007 20:46 GMT
I have just installed Office 2007 and the only option it gives me for
sending a fax is by using an Internet FAX service.  Is there away to
send a FAX from the Windoze FAX console using Office 2007?  HELP!!!
CDavey
Milly Staples [MVP - Outlook] - 24 Mar 2007 21:54 GMT
Not an Outlook question.  

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, C. Davey Utter asked:

| I have just installed Office 2007 and the only option it gives me for
| sending a fax is by using an Internet FAX service.  Is there away to
| send a FAX from the Windoze FAX console using Office 2007?  HELP!!!
| CDavey
Russ Valentine [MVP-Outlook] - 24 Mar 2007 22:33 GMT
The same one as always. Modem faxing is simply using Fax as the transport
for electronic mail. You see that option, don't you? Use it, assuming you
have configured your Outlook profile to include the Fax Transport.
Don't even think of asking for the old menu options to send to Fax Recipient
from Word. You don't ever want to go there again. Mercifully, no one will
ever have to now that Word has finally cleaned up its act.
You can also Print to the Fax Printer, which is always a better option.
Signature

Russ Valentine
[MVP-Outlook]

>I have just installed Office 2007 and the only option it gives me for
> sending a fax is by using an Internet FAX service.  Is there away to
> send a FAX from the Windoze FAX console using Office 2007?  HELP!!!
> CDavey
Blue Max - 08 Jun 2007 17:02 GMT
See inline questions:

> The same one as always. Modem faxing is simply using Fax as the transport
> for electronic mail. You see that option, don't you? Use it, assuming you
> have configured your Outlook profile to include the Fax Transport.

How do you configure the fax transport in Outlook 2007?  Once this is done,
can you compose an email and send it as a fax through your analog modem or
all-in-one printer, including the relevant contact information such as name,
company, and fax number?

> Don't even think of asking for the old menu options to send to Fax
> Recipient from Word. You don't ever want to go there again. Mercifully, no
> one will ever have to now that Word has finally cleaned up its act.

For simplicity sake, why don't Word and Outlook have a menu option to fax
the document?  The 'Send' item, on the main Word 2007 menu has the option to
email or internet fax, but no menu option to fax through your modem or
all-in-one printer.  Couldn't the menu have such an option linking to the
Microsoft "Fax" printer?  A lot of user seem to be requesting a more direct
method for faxing a document, including the ability to communicate the
necessary contact information (name, company, fax number) directly to the
proper fax fields.

> You can also Print to the Fax Printer, which is always a better option.

True, but it adds several steps (it is not a one click process) and does not
directly communicate the contact information to the proper fax fields.

>>I have just installed Office 2007 and the only option it gives me for
>> sending a fax is by using an Internet FAX service.  Is there away to
>> send a FAX from the Windoze FAX console using Office 2007?  HELP!!!
>> CDavey

Thanks for the help.
Hal Hostetler [MVP P/I] - 09 Jun 2007 01:26 GMT
You configure the fax transport from 'Control Panel|Mail|E-Mail Accounts',
select the Fax Mail Transport, and click "Change" (if the Fax transport
hasn't been added, click the "New" button and select the Fax Mail
Transport).  Once that's done, create a new message, click the "Accounts"
button, select the "Fax Mail Transport", and click "Send".  This works with
an Analog Fax modem; it will NOT work with an All-In-One unless the
printer's driver supports the printer as a Fax modem.

As to your suggestions for new features:

http://www.outlook-tips.net/archives/2004/20040511.htm
Feature Requests

Hal
Signature

Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ.   NBC   Channel 4
Still Cadillacin' - www.badnewsbluesband.com

> See inline questions:
>
[quoted text clipped - 31 lines]
>
> Thanks for the help.
Blue Max - 11 Jun 2007 21:35 GMT
Thank you, Hal, the information you provided was extremely useful.

*************************
> You configure the fax transport from 'Control Panel|Mail|E-Mail Accounts',
> select the Fax Mail Transport, and click "Change" (if the Fax transport
[quoted text clipped - 55 lines]
>>
>> Thanks for the help.
Russ Valentine [MVP-Outlook] - 09 Jun 2007 01:53 GMT
I already posted how to configure the fax transport in Outlook 2007. You add
the Fax Transport to your profile. Tell me what part is unclear to you so
that I can elaborate. All-in-one printers are not in play and never have
been. Only supported analog fax modems are. It has been ever thus.

Apparently you are new to Outlook faxing which makes me wonder why you need
to slap around those of us who are not. Here are some history lessons you
could have learned from a more careful perusal of this group:
1. Integration between Outlook and Fax has been deprecated with each
successive version, but Outlook 2007 has no more limitations than Outlook
2003. If you think it does, explain why.
2. Try using the "Send to Fax recipient" command in Office XP and Office
2003. You will quickly discover why that command no longer exists in Office
2007. It invoked a Word Wizard that hasn't worked for years (see multiple
previous posts).

Print to Fax obviates many of these problems. Explain why you think it
doesn't.

Signature

Russ Valentine
[MVP-Outlook]

> See inline questions:
>
[quoted text clipped - 31 lines]
>
> Thanks for the help.
Blue Max - 11 Jun 2007 23:27 GMT
Thanks, see inline comments:

>I already posted how to configure the fax transport in Outlook 2007. You
>add the Fax Transport to your profile. Tell me what part is unclear to you
>so that I can elaborate.

Not sure where you posted detailed configuration instructions within this
thread?  Nevertheless, Hall Hostetler has provided the required steps in
another reply to this message thread which have thoroughly addressed this
issue.

> All-in-one printers are not in play and never have been. Only supported
> analog fax modems are. It has been ever thus.
>
> Apparently you are new to Outlook faxing which makes me wonder why you
> need to slap around those of us who are not.

Sorry, but we had no intention of slapping anyone around, experienced or
novice!  I think if you will re-read our original post, you will find that
we very politely posed several reasonable questions and shared several
reasonable observations regarding how it might work.

> Here are some history lessons you could have learned from a more careful
> perusal of this group:
[quoted text clipped - 5 lines]
> Office 2007. It invoked a Word Wizard that hasn't worked for years (see
> multiple previous posts).

Thank you for the history lesson, it was actually very helpful.
Unfortunately, the current posts we perused did not provide the history you
refer to above.  While the Microsoft failures you cite are unfortunate, it
is not surprising to find areas where they have again failed to properly
refine what might have been a nice feature.

> Print to Fax obviates many of these problems. Explain why you think it
> doesn't.

Print to fax is a worthy work-around and may, indeed, obviate many of the
historical problems you have sadly experienced.  But, as we suggested
before, there are better fax solutions.  In our opinion, a one-button option
to create a fax message to a contact (just like an email), would save
several steps.  If properly integrated and automated, it would eliminate the
need to open the print dialog, the need to select the proper fax printer,
the need to manually open an address book and select a contact (this
association would already be apparent), and even the need to re-specify a
subject line.  Furthermore, it would allow the user to automatically save
the fax as a 'Sent Item' in Outlook, versus Fax and Scan, along with the
facility of archiving those faxes within custom folders inside of Outlook.
We could also suggest many additional fax and communications features that
would culminate in validating Outlook as a true home or small business
communications center.  Perhaps idealistic, but a very reasonable perception
of the way it might work.

Thank you for the reply.

>> See inline questions:
>>
[quoted text clipped - 33 lines]
>>
>> Thanks for the help.
Russ Valentine [MVP-Outlook] - 12 Jun 2007 00:40 GMT
Indeed I had not posted detailed configuration steps for configuring fax
with Outlook in this very thread. I have posted it so many times and
documented it on the Web so many times, I assumed it was no longer necessary
to repost the same information. I was wrong, of course. Thanks to Hal for
reposting the information yet again.
The "slap around" comment was in reference to another post here in which you
were deeply critical of the advice MVP's provide here without your having
the lightest clue as to what we do and the circumstances under which we must
try to provide answers.
I have spent a great deal of time responding to a number of posts from you
in other fax groups. If you are unhappy with the information I provide, take
it offline.
Signature

Russ Valentine
[MVP-Outlook]

> Thanks, see inline comments:
>
[quoted text clipped - 92 lines]
>>>
>>> Thanks for the help.
Hal Hostetler [MVP P/I] - 27 Mar 2007 01:10 GMT
Print your document to the Fax printer.

Hal
Signature

Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ.   NBC   Channel 4
Still Cadillacin' - www.badnewsbluesband.com

> I have just installed Office 2007 and the only option it gives me for
> sending a fax is by using an Internet FAX service.  Is there away to
> send a FAX from the Windoze FAX console using Office 2007?  HELP!!!
> CDavey
Russ Valentine [MVP-Outlook] - 27 Mar 2007 03:04 GMT
The same one as always. Modem faxing is simply using Fax as the transport
for electronic mail. You see that option, don't you? Use it, assuming you
have configured your Outlook profile to include the Fax Transport.
Don't even think of asking for the old menu options to send to Fax Recipient
from Word. You don't ever want to go there again. Mercifully, no one will
ever have to now that Word has finally cleaned up its act.
You can also Print to the Fax Printer, which is always a better option.

Signature

Russ Valentine
[MVP-Outlook]

>I have just installed Office 2007 and the only option it gives me for
> sending a fax is by using an Internet FAX service.  Is there away to
> send a FAX from the Windoze FAX console using Office 2007?  HELP!!!
> CDavey
 
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