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MS Office Forum / Outlook / Fax / January 2008Faxing from Access to Outlook 2003
Hi, Yes it's that old chestnut again - I've researched and seen plenty of other posts, however nothing that resolves the problem, so any assistance would be appreciated... I have an Access 2003 application that uses SendObject to fax from our Database via Outlook 2003. It worked successfully in Outlook 2000, but not 2003. Basically the VBA in Access inserts [FAX:xxxxxxxxx] into the "To" line of the message, and the message sends, but bounces back as undeliverable. If I manually enter [FAX:xxxxxxxx] into the To: line of a message, then the fax sends successfully. As I mention, I've found other people complain of this problem, but not seen anything that resolves it. Any ideas!? Thanks, Ben The Outlook version is not in play. The Fax Service version and how you integrated it with Outlook is. For programmatic faxing you may need to place the Fax Service at the top of the Delivery order in the Outlook profile. What is the exact content of the error message?  SignatureRuss Valentine [MVP-Outlook] > Hi, > [quoted text clipped - 15 lines] > > Ben Hi Russ, Many thanks for your reply. I've already tried putting the Fax service at the top of the email accounts page (setting it at default), with no change. The exact message is the same as for an email which Outlook cannot deliver to - I've pasted at the bottom of this post. It's the "Microsoft Shared Fax Client" we're using, version 5.0.1320 (from the admin console). Any other ideas? Really appreciating your help so far! Ben Undeliverable Message ================= Your message did not reach some or all of the intended recipients. Subject: Sent: 23/01/2008 17:32 The following recipient(s) could not be reached: 'recipient' on 23/01/2008 17:32 The e-mail address could not be found. Perhaps the recipient moved to a different e-mail organization, or there was a mistake in the address. Check the address and try again. <VENUS.leedsguide.net #5.1.0> ================= On 22 Jan, 21:35, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > The Outlook version is not in play. The Fax Service version and how you > integrated it with Outlook is. For programmatic faxing you may need to place [quoted text clipped - 25 lines] > > > Ben Need more specific information on your Fax Service and how you configured it. That is a non-specific reference. Might want to include everything else you've tried and what happened just to save me the trouble of suggesting things you already tried. SignatureRuss Valentine [MVP-Outlook] > Hi Russ, > [quoted text clipped - 58 lines] >> >> > Ben Sure: The fax service is installed on a server, and also works as a shared printer (\\server\SharedFax). Each client has the Microsoft Shared Fax Client installed and configured to use this, and it works fine. Outlook has the Microsoft Shared Fax Mail Transport installed and configured under Tools-->Email Accounts, and again, this works fine to send a fax direct from Outlook. The only time we get the message bounced back is when we try to use SendObject in VBA - however this didn't happen with Outlook 2000. In addition, opening up the email in Outlook 2003 and choosing Actions --> Resend This Message... sends the fax successfully. It's very similar, or the same as this thread: http://tinyurl.com/ys2cgo Unfortunately there's little mention of what steps were actually taken to resolve it! I notice you're still hanging around here from back then though! Thanks again... Ben On 23 Jan, 19:13, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > Need more specific information on your Fax Service and how you configured > it. That is a non-specific reference. Might want to include everything else [quoted text clipped - 68 lines] > > >> > Ben We're not much closer. What is the fax service installed on the server? What client is installed? You have a programming issue, not an Outlook or fax issue. I need to figure out where to redirect you. SignatureRuss Valentine [MVP-Outlook] > Sure: > [quoted text clipped - 101 lines] >> >> >> > Ben |
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