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MS Office Forum / Outlook / Fax / May 2008

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Internet Fax Cover Page Fields not AutoPopulating

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ctc - 05 May 2008 21:38 GMT
Searching for Internet Fax in outlook help finds no relevant entries. However
an Internet Fax company has just told me about the internet fax integration
feature of office 2007.

I downloaded and ran an executable from their website that reportedly
modified the registry to work with their service. Now when I click on
internet fax the body of the message looks like a fax cover page with
numerous fields. But after selecting a recipient only 2 of the fields on the
cover page (company name and sender name) are populated. All of the other
fields appear as "Type recipient name here" etc. Shouldn't all of these
fields automatically populate?
Russ Valentine [MVP-Outlook] - 05 May 2008 22:35 GMT
One would think. One would also think you would ask the third party vendor
responsible for this support. It is not an Outlook issue with which anyone
here could help you. I would expect each vendor differs greatly in how well
they can pull data from your Contacts Folder.
Signature

Russ Valentine
[MVP-Outlook]

> Searching for Internet Fax in outlook help finds no relevant entries.
> However
[quoted text clipped - 10 lines]
> fields appear as "Type recipient name here" etc. Shouldn't all of these
> fields automatically populate?
ctc - 05 May 2008 23:26 GMT
Yes, I have since received a reply from them that their integration was
written for office 2003 and is hit or miss with 2007. I guess I'll try a
different service.

> One would think. One would also think you would ask the third party vendor
> responsible for this support. It is not an Outlook issue with which anyone
> here could help you.
How would I know that without asking???

I would expect each vendor differs greatly in how well
> they can pull data from your Contacts Folder.
> > Searching for Internet Fax in outlook help finds no relevant entries.
[quoted text clipped - 11 lines]
> > fields appear as "Type recipient name here" etc. Shouldn't all of these
> > fields automatically populate?
Russ Valentine [MVP-Outlook] - 06 May 2008 03:25 GMT
FWIW, I've had no trouble using Venali.
Signature

Russ Valentine
[MVP-Outlook]

> Yes, I have since received a reply from them that their integration was
> written for office 2003 and is hit or miss with 2007. I guess I'll try a
[quoted text clipped - 25 lines]
>> > fields appear as "Type recipient name here" etc. Shouldn't all of these
>> > fields automatically populate?
ctc - 06 May 2008 03:41 GMT
What version of outlook are you using? I asked Venali tech support if the
outlook 2007 internet fax service worked with their service including
autopopulating the fax cover page and was told yes. But after signing up,
their support "manager" said that it worked with 2003 but not 2007 and they
have no plans to make it work!? She recommended that I write fax cover sheets
in word and add them as attachments...give me a break whats the fing computer
for? how about a little integration? So thats 2 strikes, both venali and
MyFax won't autopopulate coverpages with outlook 2007. Now what, back to the
fax console!!!

> FWIW, I've had no trouble using Venali.
> > Yes, I have since received a reply from them that their integration was
[quoted text clipped - 26 lines]
> >> > fields appear as "Type recipient name here" etc. Shouldn't all of these
> >> > fields automatically populate?
Russ Valentine [MVP-Outlook] - 06 May 2008 11:51 GMT
Outlook 2007, but I always use custom cover pages.
Signature

Russ Valentine
[MVP-Outlook]

> What version of outlook are you using? I asked Venali tech support if the
> outlook 2007 internet fax service worked with their service including
[quoted text clipped - 47 lines]
>> >> > these
>> >> > fields automatically populate?
ctc - 06 May 2008 12:11 GMT
Are you using the internet fax feature or 2007 or are you typing in the
recipients fax number@venali.net?
What fields do you have in your custom cover page?
Do they all autopopulate or do you manually type them for each fax?
Where does your cover page reside, locally as an attachment or on their
server?
Thank you.

> Outlook 2007, but I always use custom cover pages.
> > What version of outlook are you using? I asked Venali tech support if the
[quoted text clipped - 48 lines]
> >> >> > these
> >> >> > fields automatically populate?
Russ Valentine [MVP-Outlook] - 06 May 2008 17:13 GMT
Internet Fax.
I used the technique I outlined here under "Sending from Outlook"
http://home.indy.rr.com/russval/faxinginoffice2003.htm#_Toc108796484

Signature

Russ Valentine
[MVP-Outlook]

> Are you using the internet fax feature or 2007 or are you typing in the
> recipients fax number@venali.net?
[quoted text clipped - 64 lines]
>> >> >> > these
>> >> >> > fields automatically populate?
 
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