Hi folks,

We have an Exchange Public Folder where we store contact information.  It
has been in use for several years and has a large number of objects in it.  
Our mobile sales people love it because they can access the company contacts
database from any web browser anywhere through OWA.

The problem is that I am getting complaints from the support staff that
manages the beast.  In order to use the Mail Merge feature of Outlook and
Word, they have to copy the contacts folder "locally" to their mailbox or
.pst and then do the mail merge from there, or export the contacts to a .csv
after copying it from the public folders and then do a mail merge.

Outlook/Word 2003 have a very sophisticated new data access interface...
isn't there any way to access the public folder as a data store for mail
merge?

Am I barking up the wrong tree?  Is there a different way we should be
storing contact information for universal portable access?

Any help would be greatly appreciated.