Outlook 2003 sound notification

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Mark - 10 Jun 2005 16:04 GMT

I do not receive sound notification when I receive new mail. I have checked
the sound settings in the control panel and also the setting in Outlook and
they are all configured correctly. If i make changes in the control panel the
sound notification will work once. I have also tried knowledge base article
246643 and this did not help.

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Brian Tillman - 10 Jun 2005 16:53 GMT

> I do not receive sound notification when I receive new mail. I have
> checked the sound settings in the control panel and also the setting
> in Outlook and they are all configured correctly. If i make changes
> in the control panel the sound notification will work once. I have
> also tried knowledge base article 246643 and this did not help.

One other cause about which I've read: if the root of your HKEY_CURRENT_USER
key contains keys other than "(Default)" or if that key contains a value
(i.e., does not show "(value not set)", then you may not get sound when new
mail comes in. Delete any keys other than the default and if the default
key has a value, remove the value.

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Brian Tillman

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