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MS Office Forum / Outlook / Interop / June 2005migrating from Outllok 2000 to Outlook 2003
One of my users has saved e-mail out to a pst file stored on the server. When I upgraded your computer from Outlook 2000 to 2003, the .pst is still accessible, however when you open a message there are headers but no content in the body. Attachements are accessible as well. I have tried: Repairing the inbox Reinstalling Office 2003 Reinstalling Outlook selecting the advanced installion What else might I try? thanks! Diane > One of my users has saved e-mail out to a pst file stored on the > server. When I upgraded your computer from Outlook 2000 to 2003, the > .pst is still accessible, however when you open a message there are > headers but no content in the body. Attachements are accessible as > well. How did you connect the old PST to Outlook? How was the original PST saved to the server?  SignatureBrian Tillman The .pst was saved in the usual way but the location was changed to a mapped drive on the server. this way it is backed up nightly. The conection to the pst was made using the open data file on the File menu and connecting it to the server location. > > One of my users has saved e-mail out to a pst file stored on the > > server. When I upgraded your computer from Outlook 2000 to 2003, the [quoted text clipped - 4 lines] > How did you connect the old PST to Outlook? How was the original PST saved > to the server? > The .pst was saved in the usual way And what way was that? I don't know your practices. Can you state your exact steps? > but the location was changed to a > mapped drive on the server. this way it is backed up nightly. Not necessarily. First, Microsoft doesn't support network-based PSTs. It can lead to data loss and corruption of the PST. Second, if you leave Outlook open, the PST cannot be reliably backed up. A good backup can be made only when Outlook is closed. The best way is to use the PFBACKUP tool from Microsofty and then move that backup copy to the network folder. > The conection to the pst was made using the open data file on the > File menu and connecting it to the server location. Which is the correct way. SignatureBrian Tillman Under 'Tools|Options|Preferences|E-mail Options', make sure the "Read all standard mail in plain text" checkbox is Not checked. Hal SignatureHal Hostetler, CPBE -- hhh@kvoa.com Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com > One of my users has saved e-mail out to a pst file stored on the server. > When I upgraded your computer from Outlook 2000 to 2003, the .pst is still [quoted text clipped - 10 lines] > > thanks! Diane |
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