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MS Office Forum / Outlook / Interop / September 2007Calling web service from Outlook
I have a customer with an Outlook Add-In installed that consumes a web service hosted on our server. When she copies and pastes the URL to the asmx page in her browser, the asmx page renders fine. When she attempts to use the add-in through Outlook, she gets this message: The remote server returned an error: (514) Web Acceleration Client Error (514) - Proxied HTTPS Request Not Supported. The Outlook Add-In works fine from another computer in the same office. Any ideas? Thanks!  SignatureKathyB What version of Outlook and IE on each machine? Same OS? Is one machine using IE6 and the other one IE7? Are both versions of Outlook the same? Using the IE clipboard with code will produce warnings and errors with IE7, where the same thing works with IE6. SignatureKen Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm > I have a customer with an Outlook Add-In installed that consumes a web > service hosted on our server. When she copies and pastes the URL to the [quoted text clipped - 10 lines] > > Any ideas? Thanks! Both systems are Windows XP with Outlook 2003. Both browsers are IE6. SignatureKathyB > What version of Outlook and IE on each machine? Same OS? > [quoted text clipped - 18 lines] > > > > Any ideas? Thanks! To clarify: System 1: Can browse to web service but Outlook Add-In's call to web service generates the error. System 2: Can both browse to web service and consume web service from the Outlook Add-In SignatureKathyB > I have a customer with an Outlook Add-In installed that consumes a web > service hosted on our server. When she copies and pastes the URL to the asmx [quoted text clipped - 6 lines] > > Any ideas? Thanks! Then you're going to have to look more closely as to what the differences are between the two systems. SignatureKen Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm > To clarify: > [quoted text clipped - 4 lines] > System 2: Can both browse to web service and consume web service from the > Outlook Add-In Should I start with security settings, conflicting software, conflicting hardware, their ISP, or something else? Or could it be any one of these things? SignatureKathyB > Then you're going to have to look more closely as to what the differences > are between the two systems. [quoted text clipped - 7 lines] > > System 2: Can both browse to web service and consume web service from the > > Outlook Add-In It could be any of those things plus A-V software, script stoppers, you name it. There's just no way to tell offhand if the easy things are eliminated. SignatureKen Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm > Should I start with security settings, conflicting software, conflicting > hardware, their ISP, or something else? Or could it be any one of these > things? |
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