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MS Office Forum / Outlook / Interop / July 2008Error 4350 w/ Outlook Connector and Hotmail
My wife is experiencing a problem with her Hotmail account when accessing it with Outlook 2007 and the Outlook Connector. When Outlook completes a "Send/Receive" operation, the Server Status | Detailed Report gives the following error message: Error in Mail There is an error synchronizing your mail account. Please verify your account has been configured correctly by first accessing your mail on the web. Error: 4350 I've checked her mail using her browser to view her Hotmail account and all appears fine there. She is also able to view all of her messages on her mobile phone which has access to her Hotmail via her Pocket MSN account. However, when new messages are sent, it takes them a long time to appear in her Outlook Inbox...up to 15 minutes after they've appeared on her mobile phone. How can we fix this 4350 error? Does it work with another Hotmail account? > My wife is experiencing a problem with her Hotmail account when accessing > it [quoted text clipped - 16 lines] > her Outlook Inbox...up to 15 minutes after they've appeared on her mobile > phone. How can we fix this 4350 error? I am also getting this exact error 4350 message with my Qwest/MSN account: Outlook Connector Version 12.0.4518.1063 Account: xxxxxxxxxxx@msn.com Signed in successfully at 12/21/2007 12:20:14 PM Mail: Last successfully refreshed at 12:40 PM. Calendar: Last successfully refreshed at 12:40 PM. Contacts: Last successfully refreshed at 12:40 PM. Errors : Time: 12/21/2007 12:20:18 PM Error in Mail There is an error synchronizing your mail account. Please verify your account has been configured correctly by first accessing your mail on the web. Error: 4350. I am using Outlook 2007 SP1. I have been getting this error since my first installation of the full release of Outlook Connector. Since then, I have un-installed and updated Outlook Connector (now using 12.0.4518.1063), taken all automatic updates from Microsoft Updates, and applied the MS Office 2007 SP1. Nothing seems to get rid of this issue. I can log in to my MSN account via Firefox and IE6 without issues. Everything appears normal except that the Contacts and Calendar items are not synchronized and must be maintained manually. Yes, my MSN account is a paid account and not free. All items should synchronize. I do not observe the delay to which Mr. Bailey refers. My only complaint is to the lack of synchronization. I see mention of this error code way back to the late beta days of Outlook Connector. Is Microsoft or anyone addressing this issue? > My wife is experiencing a problem with her Hotmail account when accessing it > with Outlook 2007 and the Outlook Connector. When Outlook completes a [quoted text clipped - 12 lines] > her Outlook Inbox...up to 15 minutes after they've appeared on her mobile > phone. How can we fix this 4350 error? > I am also getting this exact error 4350 message with my Qwest/MSN account: > [quoted text clipped - 49 lines] > > her Outlook Inbox...up to 15 minutes after they've appeared on her mobile > > phone. How can we fix this 4350 error? > I am also getting this exact error 4350 message with my Qwest/MSN account: > > Outlook Connector Version 12.0.4518.1063 > > Account: xxxxxxxxxxx@msn.com Here it is, Feb 29 and still no information on Microsoft re error 4350. I have done all the recommended things - removed and restored the account, and the error remains. Other msn/hotmail accounts are fine. Just one bad one. any new ideas? > Signed in successfully at 12/21/2007 12:20:14 PM > [quoted text clipped - 43 lines] > > her Outlook Inbox...up to 15 minutes after they've appeared on her mobile > > phone. How can we fix this 4350 error? I'm with you, Lou. My inbox stopped synchronizing on April 3 for no apparent reason; Web-based access to my paid Hotmail account (of over 6 years) still functions. Not much help to be found from Microsoft on the Connector, and I'm resisting going the paid support route for this. I've removed the Hotmail account from Outlook, then re-created it. Then even removed the account, uninstalled Connector, made sure ALL Outlook patches were installed, downloaded the current Connector v12.0.4518.1068, installed it, re-created the Hotmail account...and nada. The log says I successfully sign-in, then I get both the bogus 4350 error, plus one without a number that says an "unknown error was encountered," and to check the "Synch Issues folder." But there's no longer a Synch Issues folder locally or via the Web interface. I've been using Connector since Hotmail went to "LiveMail" with varied success, but never outright, unrecoverable failure. Now I'm dead in the water and MS seems to offer no support for the product save less than a handful of KB articles, none of which apply. I am also getting this Error 4350. I've just got a brand new laptop and brand new Microsoft Outlook 2007 software and wanted to configure my hotmail account to it as this is the only email account I use. I set it all up with the Microsoft Connector, but while my account can receive email without any problem, it's not sending anything, it just sits in my Outbox. When I click on the System Status message at the bottom I am getting this Errors : Time: 26/04/2008 09:34:46 Error in Mail There is an error synchronizing your mail account. Please verify your account has been configured correctly by first accessing your mail on the web. Error: 4350. Well I've checked on line and my mail account is working fine on the web, although I'm not sure exactly what I'm supposed to be looking at, is there some area I need to check to make sure the configuration has taken place? Any help would be most appreciated as I really wanted to use Outlook for my email! Many thanks :o) > I'm with you, Lou. > [quoted text clipped - 16 lines] > and MS seems to offer no support for the product save less than a handful of > KB articles, none of which apply. I'm in same situation. I'm not sure, butI guess the root cause of this error is into mail data on server side. The index of mailbox DB might be broken. Then, though I believe that this error will be fixed if the mailbox is reset by a mail admin, an another error might occur via hotmail account. |
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