You'll probably need to talk to Transcend, since it's their product.
Hopefully, they'll have some information on Outlook 2003 compatibility.

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Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> OL2003, WinXP, Novelle Network with cc:Mail & Transcend
> MAPI product
>
> Everything works except all the text is stripped from the
> message body of my incoming mails. Ideas? Thanks.