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MS Office Forum / Outlook / Interop / January 2004Exchange 5.5 and Outlook 2003
Hello, I posted this earlier and the suggestion did not work. We recently upgraded to Office 2003. We are using Exchange 5.x. I have tried to connect to the Exchange Server with no luck. I keep getting an error that the server is busy. When I downgraded my Outlook to 2002 I have no problem. I tried to create another account but that was not successful. Has anyone heard of this issue? I am now using Outlook 2002 and I also need to downgrade my Word to 2002 since Outlook 2002 will not use Word 2003 as its editor. Any suggestions would be most welcome. WEll, you didn't post the suggestion you got earlier. It's helpful if you reply to original threads rather than starting new ones so those of us who answer don't have to search back and see if we can find a previous post. My suggestion is to check to see if the following keys are present. If not, add them. [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols] "ncacn_np"="rpcrt4.dll" "ncacn_ip_tcp"="rpcrt4.dll" "ncadg_ip_udp"="rpcrt4.dll" "ncacn_http"="rpcrt4.dll" If you've already tried that, please post back in this same thread.  SignaturePatricia Cardoza Outlook MVP www.cardozasolutions.com Author, Special Edition Using Microsoft Outlook 2003 ***Please post all replies to the newsgroups*** > Hello, > [quoted text clipped - 9 lines] > Word 2003 as its editor. Any suggestions would be most > welcome. The original reply was to create a new profile. I created a new profile and I am still getting errors. I tried your response and they were installed. The error is now "Cannot Find Exchange Server." When I try to create the new account I cannot check my name. It keeps showing that the Exchange Server cannot be found. Then it tells me to verify I am connected to the network. >-----Original Message----- >WEll, you didn't post the suggestion you got earlier. It's helpful if you >reply to original threads rather than starting new ones so those of us who >answer don't have to search back and see if we can find a previous post. My >suggestion is to check to see if the following keys are present. If not, add >them. [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols ] >"ncacn_np"="rpcrt4.dll" >"ncacn_ip_tcp"="rpcrt4.dll" [quoted text clipped - 17 lines] > >. Ok, well, this does tend to happen as Outlook 2003 had some changes with how it connected to the server. You can try to edit the hosts file and add an entry for your server. If you need help with how to do that, post back. You will have to reboot after changing the hosts file. Also try to use the full domain name for your server (ie servername.domainname.com) if the changes to the hosts file don't work. SignaturePatricia Cardoza Outlook MVP www.cardozasolutions.com Author, Special Edition Using Microsoft Outlook 2003 ***Please post all replies to the newsgroups*** > The original reply was to create a new profile. I > created a new profile and I am still getting errors. I [quoted text clipped - 42 lines] > > > >. See if changing the way outlook resolves names helps: http://support.microsoft.com/default.aspx?scid=kb;en-us;831609 SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Search for answers: http://groups.google.com Most recent posts to the Outlook newsgroups: http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30 > The original reply was to create a new profile. I > created a new profile and I am still getting errors. I [quoted text clipped - 42 lines] >> >>. Hello, The origional message was to create a new profile. I created one and it does not work. I tried your suggestion and they were all installed. The error now is the Exchange Server cannot be located. I reinstalled Outlook 2002 and it works fine. >-----Original Message----- >WEll, you didn't post the suggestion you got earlier. It's helpful if you >reply to original threads rather than starting new ones so those of us who >answer don't have to search back and see if we can find a previous post. My >suggestion is to check to see if the following keys are present. If not, add >them. [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols] >"ncacn_np"="rpcrt4.dll" >"ncacn_ip_tcp"="rpcrt4.dll" [quoted text clipped - 17 lines] > >. |
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