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MS Office Forum / Outlook / Interop / July 2003

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Outlook connection to LAN

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Will Grever - 17 Jul 2003 17:00 GMT
I have one user with a laptop configured to connect to my
Exchange 5.5 sp3 server.  All was working well until this
user had a Comcast tech. set up her laptop to connect with
her new cable modem.  Now Outlook does not appear to see
the LAN connection.  As soon as I try to connect to the
Exchange server, I get a promt to retry, work offline or
cancel.  If I hit retry, the message pops back up as fast
as the screen can redraw.  Internet Explorer works fine.  
I can ping my exchange server from a command prompt using
only the server name. I can not find any software or
utilites installed by Comcast.  The laptop had Office
2000.  I upgraded to Office XP SP2, this has not helped.  
AOL is installed on this laptop, and there is a LAN
connection with a WAN network driver from AOL.  I have
this disabled.  The only other LAN connection is the one I
have setup and IE is using this one fine.  Any suggestions
as to how to get outlook to see the network would be much
appreciated.

Will
Will - 17 Jul 2003 18:13 GMT
Ok...I feel like a dunce.  Microsoft Networking Client had
been removed.

Will
 
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