I ended solving this problem and thought I would share the
solution.
In order for Outlook's spell checking to work, the custom
dictionary in WORD must be set to something (either the
default CUSTOM.DIC) or another .DIC file that user has. If
it's not set to anything, Outlook's spell cheking will
fail. Outlook uses that file to engage it for spell
checking use.
>-----Original Message-----
>One of our end users has W2K/Outlook 2000 with Office SP3
[quoted text clipped - 7 lines]
>
>.