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MS Office Forum / Outlook / Printing / October 2006

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Corrupt printing of emails/PDF from Outlook

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Upaasna - 23 Oct 2006 21:27 GMT
I am connected to my printer using a TCP/IP port.  Everytime I try to print a
file (PDF or other) from and Outlook email, the output is corrupt...I get
random letters and symbols and it prints many many pages.  I have Outlook
2003.
Please let me know how to fix.  Thanks.
Hal Hostetler [MVP P/I] - 24 Oct 2006 01:42 GMT
Do other applications print correctly?

Hal
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Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ.   NBC   Channel 4
Still Cadillacin' - www.badnewsbluesband.com

> I am connected to my printer using a TCP/IP port.  Everytime I try to print a
> file (PDF or other) from and Outlook email, the output is corrupt...I get
> random letters and symbols and it prints many many pages.  I have Outlook
> 2003.
> Please let me know how to fix.  Thanks.
Upaasna - 24 Oct 2006 19:04 GMT
Once corrupt, other applications don't print.

> Do other applications print correctly?
>
[quoted text clipped - 5 lines]
> > 2003.
> > Please let me know how to fix.  Thanks.
Hal Hostetler [MVP-P/I] - 25 Oct 2006 06:26 GMT
Can you print from other applications before the corruption occurs?   Can
you print anything from Outlook that doesn't have an attachment (again,
before the corruption occurs)?  Can you save an Outlook attachment to your
hard drive and open or print it (E.G. can you save a PDF attachment to your
HD and open it with Acrobat)?

Hal
Signature

Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP- Print /Imaging  -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ.   NBC   Channel 4
Still Cadillacin' - www.badnewsbluesband.com

> Once corrupt, other applications don't print.
>
[quoted text clipped - 9 lines]
>> > 2003.
>> > Please let me know how to fix.  Thanks.
Brian Tillman - 24 Oct 2006 15:59 GMT
> I am connected to my printer using a TCP/IP port.  Everytime I try to
> print a file (PDF or other) from and Outlook email, the output is
> corrupt...I get random letters and symbols and it prints many many
> pages.  I have Outlook 2003.
> Please let me know how to fix.  Thanks.

Perhaps you don't have a driver on your PC that can convert the PDF to the
language your printer expects.
Signature

Brian Tillman

Upaasna - 24 Oct 2006 19:03 GMT
Once corrupt, I can't print on any other applications.  I have tried to
delete drivers and get new ones.  The printer is HP 4100 PCL....any thoughts?

> > I am connected to my printer using a TCP/IP port.  Everytime I try to
> > print a file (PDF or other) from and Outlook email, the output is
[quoted text clipped - 4 lines]
> Perhaps you don't have a driver on your PC that can convert the PDF to the
> language your printer expects.
 
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