Printing problems with IE 6 and Outlook 2003

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CJ - 20 Sep 2007 14:52 GMT

Hi,
I have a user that cannot print anything from IE 6. He also can't open
links on Internet sites.

Also, he can't print emails from outlook 2003. He has to copy things from
IE and outlook, paste it into word and then print it.

Any suggestions for me?

Thanks,

CJ

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Brian Tillman - 20 Sep 2007 19:14 GMT

> I have a user that cannot print anything from IE 6. He also can't
> open links on Internet sites.
>
> Also, he can't print emails from outlook 2003. He has to copy things
> from IE and outlook, paste it into word and then print it.

Doesn't sound like an Outlok problem to me, more like an Internet Explorer
issue. Try asking in a group covering IE. Also make sure the driver for
the printer is the most recent for that device.

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Brian Tillman [MVP-Outlook]

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Hal Hostetler [MVP P/I] - 20 Sep 2007 19:50 GMT

Any error messages (like Script Errors) when he tries?

Hal

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Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

> Hi,
> I have a user that cannot print anything from IE 6. He also can't open
[quoted text clipped - 8 lines]
>
> CJ

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