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MS Office Forum / Outlook / Printing / October 2007Outlook 2003 Printing Message Headers
Outlook 2003 ( Updated ) Windows XP SP2 ( Assume updates are missing since user is using IE 6.0 ) IE 6.0 Users clicks on 'New' to bring up a new message. Types in an email address, subject and body of message. Then selects print preview, the message is previewed but is missing the header information. ( NAME then the FROM, TO SUJECT ect ect. The body of message shows the text as expected. ) I noticed a number of posts regardin shrink to fit after updating to IE 7.0 and hot fix. Would upgrading to IE 7 solve the problem? Thanks in advance Chris This is somewhat along the same lines as Chris'. I have a user that when he receives html formatted emails, the TO:, FROM:, and SUBJECT: fields do not print. I have not tested what Chris is doing. All other plain text and rich text formatted emails print fine. To workaround this, I click on Edit > Edit Message then Format > Plain Text, the emails print out fine. There must be a way to fix since it isn't practical to expect users to go through these gyrations just to print an html email. Printing is sent to an HP deskjet 5650 desktop printer connected via USB. User has "Use Word as email editor" checked. XP SP2 with updates as of 10/1, Office 2003 installed with SP2 not SP3. > Outlook 2003 ( Updated ) > Windows XP SP2 ( Assume updates are missing since user is using IE 6.0 ) [quoted text clipped - 10 lines] > Thanks in advance > Chris Scott, My user was able to work around the issue by removing Word 2003 as the default editor. However I agree with you, she is going to eventually going to need to use Word and will be in the same situation. I am pushing her for Outlook 2007 as the solution. At any rate she is happy now. Thanks for the follow up Chris > This is somewhat along the same lines as Chris'. I have a user that when he > receives html formatted emails, the TO:, FROM:, [quoted text clipped - 24 lines] > > Thanks in advance > > Chris See if this helps: http://support.microsoft.com/kb/931657 The e-mail message header does not print when you try to print an e-mail message by using either Microsoft Office Outlook 2003 or Microsoft Outlook Express Hal  SignatureHal Hostetler, CPBE -- hhh@kvoa.com Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com > This is somewhat along the same lines as Chris'. I have a user that when he > receives html formatted emails, the TO:, FROM:, [quoted text clipped - 24 lines] > > Thanks in advance > > Chris Hal, I noticed other others had posted this hotfix, but in my case she was using IE 6.0 and had not upgraded to 7.0 and I was not sure if applied to my situation. We removed Word as her editor and switched her to plain text and she was happy, so that is good enough for me right now. Thanks for recommendation. Chris > See if this helps: > [quoted text clipped - 39 lines] > > > Thanks in advance > > > Chris in reading your original post, the behavior is expected when printing unsent messages. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > Hal, > [quoted text clipped - 61 lines] >> > > Thanks in advance >> > > Chris |
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