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MS Office Forum / Outlook / Printing / September 2004"Please open HTML email before printing" message
Hi, I have a user that wants to do a right-click on a message in the inbox and print it without opening it. On email formatted in HTML, we get the message "Please open HTML email before printing". The user would like to print without opening it. Is on Outlook 2003 and have applied SP1 for Outlook. When I forwarded the same message to me, I am able to print without opening. Any suggestions? The user will need to follow the instructions and open the message. It can't be fully rendered for printing unless it's open.  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Hi, > [quoted text clipped - 7 lines] > > Any suggestions? Thanks for the response. But I forwarded the same email he was having problems with (did not have any images, just straight text) to my exchange account and I was able to print that message without opening it. I haven't been able to duplicate the problem with any HTML formatted email on my machine. >-----Original Message----- >The user will need to follow the instructions and open the message. It can't [quoted text clipped - 13 lines] > >. Do you have the same IE versions and operating systems on both machines? SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Thanks for the response. But I forwarded the same email > he was having problems with (did not have any images, [quoted text clipped - 7 lines] > the message. It can't >>be fully rendered for printing unless it's open. >>"Gato" <anonymous@discussions.microsoft.com> wrote in > message [quoted text clipped - 14 lines] >> >>. I believe so because I've kept up with Windows Update (all updated for XP SP1) on both machines so they should be on the same version. Also kept up with Office update. Is there something I should look for in IE? >-----Original Message----- >Do you have the same IE versions and operating systems on both machines? [quoted text clipped - 31 lines] > >. It would be interesting to know for certain what the settings are. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx >I believe so because I've kept up with Windows Update > (all updated for XP SP1) on both machines so they should [quoted text clipped - 45 lines] >> >>. |
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