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MS Office Forum / Outlook / Printing / May 2005

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Printer is grayed out

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JB - 24 Feb 2005 17:29 GMT
The printer icon is grayed out. The user is unable to print new email that
come in. Even when they open the email and go to File>print. That is gray too.
BillR [MVP] - 27 Feb 2005 11:47 GMT
See if this helps:
     1. Click Start, point to Settings, and then click Printers.
     2. Right-click the Printer icon, and then click Set as Default
Printer.
If you have a default printer installed but Outlook cannot locate it, remove
and re-install the printer. To do this: 1. Click Start, point to Settings,
and then click Printers.
     2. Right-click the Printer icon, and then click Delete. Click Yes if
you receive a prompt to remove extra files.
     3. Double-click Add Printer, and then follow the Add Printer Wizard
instructions. Click Yes if you receive a prompt to replace the existing
files.

> The printer icon is grayed out. The user is unable to print new email that
> come in. Even when they open the email and go to File>print. That is gray
> too.
JB - 28 Feb 2005 23:13 GMT
That did not work

> See if this helps:
>       1. Click Start, point to Settings, and then click Printers.
[quoted text clipped - 12 lines]
> > come in. Even when they open the email and go to File>print. That is gray
> > too.
BC - 06 May 2005 16:10 GMT
I have the same issues - how did you resolve it?

> That did not work
>
[quoted text clipped - 14 lines]
> > > come in. Even when they open the email and go to File>print. That is gray
> > > too.
 
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