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MS Office Forum / Outlook / Programming Add-Ins / August 2004

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Outlook Add-in Help Needed - Desparately

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Lorenzo Gonzalez - 18 Aug 2004 21:56 GMT
Ok, I am about to go cross eyed.  I have a bug in this outlook add-in that I
cannot find.

Add-in: Users can reply to emails using canned emails that are stored in a
public folder.  We are a recruiting company who receives a lot of emails
from the internet.  Recruiters are going to use tool to reply to the emails
with a standard response.

Problem: When Outlook 2000 first opens and the user replies to an email from
outside the company not using the canned responses, basically types the
reply, the recipient receives a blank email and the email stored in the sent
items is also blank.  If the user were to do the same with another email or
the same one, then the email will reply just fine as expected.  It is
basically the initial reply to an outside email that will go out blank.

Now this does not happen when the add-on is running with Outlook 2003.

If anyone would like to take a stab at it, I can email them the whole
project.  I am really stumped on this one.

Just email me directly at: LorenzoGonzalez@spherion.com if you want to try
it out.
Sue Mosher [MVP-Outlook] - 19 Aug 2004 14:15 GMT
I remember seeing several KB articles related to blank outgoing messages,
most related to problems fixed in service packs and hotfixes. What build of
OL2000 are you running?

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Ok, I am about to go cross eyed.  I have a bug in this outlook add-in that
> I
[quoted text clipped - 23 lines]
> Just email me directly at: LorenzoGonzalez@spherion.com if you want to try
> it out.
Lorenzo Gonzalez - 20 Aug 2004 17:24 GMT
I am running Outlook 2000 SR1 thru SR3.

Lorenzo

> I remember seeing several KB articles related to blank outgoing messages,
> most related to problems fixed in service packs and hotfixes. What build of
[quoted text clipped - 27 lines]
> > Just email me directly at: LorenzoGonzalez@spherion.com if you want to try
> > it out.
Sue Mosher [MVP-Outlook] - 20 Aug 2004 23:20 GMT
Alas, I tried looking earlier today for the articles I was thinking about
and couldn't find them.

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I am running Outlook 2000 SR1 thru SR3.
>
[quoted text clipped - 4 lines]
> of
>> OL2000 are you running?

>> > Ok, I am about to go cross eyed.  I have a bug in this outlook add-in
> that
[quoted text clipped - 29 lines]
> try
>> > it out.
 
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