Outlook Redemption Issue's

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Joe Pacelli - 18 Nov 2004 21:43 GMT

Our company purchased Outlook Redemption and have integrated it into
our application. We ran into some issue's which I'm investigating and
I figured I'd post a message on here to see if anyone on here has run
into the problem and solved it.
    1) We send an email from our application and I see it in the outbox
in Outlook and then it's sent. However I never get a copy of the sent
email into the 'SENT' folder. Is there a special property or something
we are missing to make this happen?

    2) While testing we have 2 different Exchange Server's. One is
Exchange Server 2000 and the other is Exchange Server 5.5. On the
Exchange 5.5 Server when our mailbox is located on the server and not
a personal folder the message text of the email is always blank.
        Is this a know problem?
        Is this also another possible property which we may have over
looked?
    Another issue noticed while using the personal folders was the
email would goto the Outbox and remained there even though it would be
delivered. If I closed Outlook down it would say I still had unsent
items even though this item actually was delivered. It also had the
same issue as #1 above. It never went to the 'SENT' folder.

    Any information you can provide would be greatly appreciated.

Joe Pacelli
joe.pacelli@misyshealthcare.com

Reply to this Message

Sue Mosher [MVP-Outlook] - 18 Nov 2004 21:50 GMT

Does your application set the MailItem.SaveSentMessageFolder? A lot of those
symptoms would occur when that folder is set incorrectly.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Our company purchased Outlook Redemption and have integrated it into
> our application. We ran into some issue's which I'm investigating and
[quoted text clipped - 22 lines]
> Joe Pacelli
> joe.pacelli@misyshealthcare.com

Reply to this Message

Dmitry Streblechenko \(MVP\) - 18 Nov 2004 22:58 GMT

Yep, this is most likely the case. Also note that if you are using CDO 1.21,
it (unlike OOM) does not set the PR_SENTMAIL_ENTRYID property until you call
Message.Send. OOM sets it when a message is created

You can set PR_SENTMAIL_ENTRYID using something like the following:

PR_SENTMAIL_ENTRYID = &HE0A0102

Set oCDOMessage = oCDOSession.Outbox.Messages.Add

oCDOMessage.Fields.Add PR_SENTMAIL_ENTRYID, _

oCDOSession.GetDefaultFolder(CdoDefaultFolderSentItems).ID

Dmitry Streblechenko (MVP)
http://www.dimastr.com/
OutlookSpy - Outlook, CDO
and MAPI Developer Tool

> Does your application set the MailItem.SaveSentMessageFolder? A lot of those
> symptoms would occur when that folder is set incorrectly.
[quoted text clipped - 25 lines]
> > Joe Pacelli
> > joe.pacelli@misyshealthcare.com

Reply to this Message

Joe Pacelli - 19 Nov 2004 16:47 GMT

This worked fine for getting the Message to the 'SENT' folder but my
'To:' field is missing any emails that have a @ in them

For example; When the message is composed I enter
joep; joepacelli@earthlink.net
as the 2 emails to send the message to but in the 'SENT' folder the
email on shows the joep in the 'To:' field.
I've used Outlook spy and went to Imessage>GetRecipientsList and it
shows in there. But the PR_TRANSMITABLE_DISPLAY_NAME is blank.

Joe Pacelli
joe.pacelli@misyshealthcare.com

> Yep, this is most likely the case. Also note that if you are using CDO 1.21,
> it (unlike OOM) does not set the PR_SENTMAIL_ENTRYID property until you call
[quoted text clipped - 45 lines]
> > > Joe Pacelli
> > > joe.pacelli@misyshealthcare.com

Reply to this Message

Dmitry Streblechenko \(MVP\) - 19 Nov 2004 17:16 GMT

How do you add and resolve the recipients?

Dmitry Streblechenko (MVP)
http://www.dimastr.com/
OutlookSpy - Outlook, CDO
and MAPI Developer Tool

> This worked fine for getting the Message to the 'SENT' folder but my
> 'To:' field is missing any emails that have a @ in them
[quoted text clipped - 58 lines]
> > > > Joe Pacelli
> > > > joe.pacelli@misyshealthcare.com

Reply to this Message