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MS Office Forum / Outlook / Programming Add-Ins / May 2008error message: mcafee add-in could not be installed
I uninstalled Mcafee anti-virus and began to get this message when opening Outlook 2002: The add-in “c:\progra~1\mcafee.com\vso\outscan.dll” could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu. Unable to load “C:\progra~1\mcafee.com\vso\outscan.dll”. You may be out of memory, out of system resources, or missing a .dll file. I also get the same message for the vsolplg.dll file. "Detect and Repair" did not resolve the problem. Functionality of Outlook appears not to be affected. How do I get rid of the messages? Repairing Outlook won't help since those DLLs are from McAfee. This article is about OL2000 but should still apply in your situation: http://support.microsoft.com/default.aspx?scid=kb;en-us;204951 >I uninstalled Mcafee anti-virus and began to get this message when opening > Outlook 2002: [quoted text clipped - 11 lines] > > How do I get rid of the messages? The document you referenced directed me to HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Client\Extensions in the registry in order to delete the .dll files causing the problem. However, the two Mcafee files I mentioned are not in the "data" list. Other ideas? Thanks Doug Kearney > Repairing Outlook won't help since those DLLs are from McAfee. > [quoted text clipped - 16 lines] > > > > How do I get rid of the messages? Are any McAfee addins mentioned in the lists here: Tools menu > Options > Other > Advanced Options > Addin Manager or COM Addins > The document you referenced directed me to > HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Client\Extensions in the [quoted text clipped - 3 lines] > > Other ideas? "McAfee VirusScan Outlook Email Scanner" is listed and checked twice in "Add-in Manager." > Are any McAfee addins mentioned in the lists here: Tools menu > Options > > Other > Advanced Options > Addin Manager or COM Addins [quoted text clipped - 6 lines] > > > > Other ideas? Does unchecking it help? > "McAfee VirusScan Outlook Email Scanner" is listed and checked twice in > "Add-in Manager." Did the trick. Thanks for saving me from a $35 support charge! Doug Kearney > Does unchecking it help? > > > "McAfee VirusScan Outlook Email Scanner" is listed and checked twice in > > "Add-in Manager." I've got the same problem now with Outlook 2007. McAfee was uninstalled long before Outlook was installed. I found the Add-in Manager at "Tools, Trust Center, Add-ins" but McAfee or VirusScan is not listed there. Is there a known fix for this in MS Office Outlook v.12? Thanks bdub url:http://www.ureader.com/msg/1079362.aspx
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