Without knowing what the ActiveX control is doing it would be hard to say
what's happening. Any errors in the code, from the control or in the event
logs? I haven't seen any differences in how Outlook 2007 handles sending
emails and I don't see what it could be doing to mess up the control.
Symantec is another story and doing scans on outgoing emails is a known
problem in lots of areas and is generally considered to be worse than the
problem it was meant to solve. Without knowing more I'd still suspect Norton
of being the problem.

Signature
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm
> Hello,
>
[quoted text clipped - 40 lines]
> Thanks,
> Tom -
Tom at GSD - 24 Jul 2007 14:48 GMT
Hi Ken,
I hate these types of issues when several companies are involved. I can tell
you that the third party control does not generate any errors. We actually
sent the log file to the vendor of the control and he verified that there
were not any errors present. I have disabled the Symantec Antivirus and I
still cannot send the emails through the ActiveX control. In addition
Symantec has also asked me to uninstall their software and do further
verification. I really do suspect Symantec; but it is funny when I disable
their software the problem still exists.
Thanks for your reply!
Tom -
> Without knowing what the ActiveX control is doing it would be hard to say
> what's happening. Any errors in the code, from the control or in the event
[quoted text clipped - 49 lines]
> > Thanks,
> > Tom -
Tom at GSD - 24 Jul 2007 16:46 GMT
Hi Ken,
It is definitely something to do with Outlook 2007. I uninstalled the
antivirus software and created a standalone test application that exercises
the third party ActiveX Control and I can definitely send messages while
Outlook 2007 is running from the test application (different process). Which
leads me to believe that Outlook 2007 is doing something to prevent a message
from being sent from the same process? I have some further testing to do -
but at this time I think it is something to do with Outlook 2007. Again there
are not any problems with Outlook 2003 and below.
Tom -
> Without knowing what the ActiveX control is doing it would be hard to say
> what's happening. Any errors in the code, from the control or in the event
[quoted text clipped - 49 lines]
> > Thanks,
> > Tom -
Ken Slovak - [MVP - Outlook] - 25 Jul 2007 14:13 GMT
Well, I've seen enough things different/modified/broken in Office 2007 so I
can see that it might be something new there, but without knowing more about
what's happening and how they're trying to do things I can't express any
sort of opinion. I do know that some things that weren't supported but
worked in the past may not work now, but that's what happens when you use
unsupported methods.
About the only thing I can think of that might be helpful is for either the
vendor of the ActiveX control or your company to file a support incident
with MS and let them run with that ball and see what they come up with.

Signature
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm
> Hi Ken,
>
[quoted text clipped - 12 lines]
>
> Tom -