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MS Office Forum / Outlook / Programming Add-Ins / October 2007

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Outlook suddenly unstable - Eats my email!

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lewisma9 - 24 Oct 2007 16:14 GMT
Hello:
Since last Thurs or Friday, Outlook has been acting very strangely.  It
takes forever to download, and then many/most/all of the emails are BLANK!  
Also, when it does this, my "filters" temporarily don't work, so everything
is dumped into my In-Box.  The only things I can remember happening was
(perhaps) a Windows update, and also I responded "yes" when Windows asked me
whether it should synchronize my RSS feeds with Outlook.  The latter function
seems to work fine.

Also, each time I open one of the emails, I get this message:  heading
"Custom UI Runtime Error in Microsoft Access Add-In for Data Collection and
Publishing", message "An error occurred while calling the callback:
"Ribbon-GetDCVisible".  I have no idea what this means, and I can't find how
to turn off this add-in, if I actually have it.

I have a Gateway desktop system (5 months old) with Vista, fully and
automatically updated.  I have my virus/spyware programs set to scan every
night, and there have been no viruses.  I regularly defrag my harddrive.  I
also scanned with the following programs, which found nothing unusual:  
Registry Mechanic, TUT/The Ultimate Troubleshooter, and Ace Utilities.  (I'm
not really an advanced user, but these utilities usually solve any problems I
have.)  

I hope someone can help me figure this out!  Thanks.
Signature

lewisma9

Ken Slovak - [MVP - Outlook] - 24 Oct 2007 21:46 GMT
Synching the RSS feeds with IE is a known cause for problems and slowdowns.

Use the Trust Center, Add-Ins tab to disable that Access addin unless you
absolutely need it to run, it's a known source of problems.

Are you using an A-V product that scans incoming and outgoing emails? Kill
that function immediately. It's known to cause blank emails (lost and
unrecoverable if downloaded from the server) and to cause other problems.
Besides, it's completely unnecessary.

Signature

Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm

> Hello:
> Since last Thurs or Friday, Outlook has been acting very strangely.  It
[quoted text clipped - 28 lines]
>
> I hope someone can help me figure this out!  Thanks.
lewisma9 - 25 Oct 2007 15:32 GMT
Thank you, Ken. I ended the add-in -- thanks, I couldn't figure out how to do
that!
  But a question:  You say that the anti-virus scans of email is
"completely unnecessary". Why is that?  I never heard that before.  I thought
it was an important thing to do.
  Thanks for your help - this is great!
Signature

lewisma9

> Synching the RSS feeds with IE is a known cause for problems and slowdowns.
>
[quoted text clipped - 38 lines]
> >
> > I hope someone can help me figure this out!  Thanks.
Ken Slovak - [MVP - Outlook] - 25 Oct 2007 19:03 GMT
Scanning incoming emails is known to cause blank bodies with all content
lost in Outlook 2007. Scanning outgoing emails can cause:
   1. sending to a black hole. The logon to the server times out while the
email is being scanned and the scanner sends it out anyway. Result is you
think the email went but it went nowhere.
   2. Multiple sends. I've had hundreds of dupe emails sent to me every
minute for a couple of hours due to outgoing scanning.

It's completely redundant. If your AV is up to date when you attempt to open
an attachment or something you saved to the file system the AV will scan it
anyway. If you are uninfected and up to date you aren't infected so you
won't be sending out any viruses.

Signature

Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm

> Thank you, Ken. I ended the add-in -- thanks, I couldn't figure out how to
> do
[quoted text clipped - 4 lines]
> it was an important thing to do.
>   Thanks for your help - this is great!
lewisma9 - 28 Oct 2007 00:56 GMT
Thanks Ken.  I will turn off my Spy Sweeper With Antivirus so that it no
longer scans my email attachments.  You'd think they would fix this glaring
problem!!
   Thanks for your help.  I'm all set now.
Signature

lewisma9

> Scanning incoming emails is known to cause blank bodies with all content
> lost in Outlook 2007. Scanning outgoing emails can cause:
[quoted text clipped - 17 lines]
> > it was an important thing to do.
> >   Thanks for your help - this is great!
Mike Lalonde - 28 Oct 2007 05:12 GMT
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Mike Lalonde, owner of Lalonde Custom Plastics, spends much of his time in an airplane. But he is not flying, he is working on the interior of the plane and applying everything he has learned in life to get the job done.

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782 Lasalle Blvd
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Canada

Resume
Dob: March 13, 1973

Bilingual

OBJECTIVE: To secure a position in a growing agency as an accountant

PROFESSIONAL DESGINATION:

Chartered Accountant, August 1995
- Passed Uniform Final Examination on firrst attempt in 1995

WORK EXPERIENCE

KPMG, Staff Accountant 1995 to present

EDUCATION

Bachelor of Business Administration, August 1993
Laurentian University
Sudbury, Ontario
- Graduated with an A average

Certified General Accountant
Laurentian University
Sudbury, Ontario.
C.G. A. designation 1995

UNIVERSITY OF WESTERN ONTARIO
LL.B. London, Ontario, 1985

COMPUTER SKILLS

- Microsoft Office, Windows 2000, Powerpoint
- Working knowledge of SAP (R/3) developeed through consulting work for
clients.
- Accpac

EXTRA-CURRICULAR ACTIVITIES

- Prepared tax returns for low-income individuals as volunteer for
Revenue
Canada tax clinic 1999-present
- Computer programming and webpage designn
- Exploring abandoned places
- Guitar

REFERENCES

Available Upon Request

 "Mike Lalonde" <mailto:mlalo...@spinacus.ca> wrote in message news:46a59061$0$32372$mailto:4c497a88@news.hitnews.eu...
 Mike Lalonde from Thunder Bay

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 Mike Lalonde began his guitar days programming on the Commodore 64. He tinkered with music programs until joining up with Steve Nickle to form their own band, WyldChyld. They toured Sudbury, Timmins, North Bay and beyond.
 Steve now works as a sound engineer. Michael Lalonde is a CGA accountant and resides in Timmins Ontario.
 
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