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MS Office Forum / Outlook / Programming Add-Ins / August 2008

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Outlook connector was working

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Albertdude - 01 Jul 2008 14:38 GMT
Until last week(6/23/2008)week, I was able to connect to my primary
hotmail account through Outlook 2007 with Outlook Connector.  Now I cannot
send or receive email with that hotmail account through Outlook 2007 with
Outlook Connector.  A second hotmail account works fine sending and receiving
email through the connector and Outlook 2007.  Browser access to the primary
email account is fine.  No apparent errors in Outlook send/receive log now.  
There were errors last week about not being able to connect to the account,
but they are no longer there.
csjoshi - 23 Jul 2008 23:39 GMT
Hi:
Mine has stopped working suddenly too. I tried to remove my hotmail account
from the Outlook 2007 and recreate the same again. However it does not work.

>    Until last week(6/23/2008)week, I was able to connect to my primary
> hotmail account through Outlook 2007 with Outlook Connector.  Now I cannot
[quoted text clipped - 4 lines]
> There were errors last week about not being able to connect to the account,
> but they are no longer there.
mikael - 23 Jul 2008 23:48 GMT
I'm having the same problem, and it just started today. I have 2 msn
accounts, and it's not finding any of my new mail for either.

> Hi:
> Mine has stopped working suddenly too. I tried to remove my hotmail account
[quoted text clipped - 8 lines]
> > There were errors last week about not being able to connect to the account,
> > but they are no longer there.
FairfieldKen - 24 Jul 2008 16:38 GMT
Mine quit on 7/22/08.  The Status shows "connecting" continuously.  I tried
to start a chat support session, but the MS support system keeps telling me
the Product ID is not valid.  It is, I promise you, the Product ID shown in
the About Outlook Connector window.

>    Until last week(6/23/2008)week, I was able to connect to my primary
> hotmail account through Outlook 2007 with Outlook Connector.  Now I cannot
[quoted text clipped - 4 lines]
> There were errors last week about not being able to connect to the account,
> but they are no longer there.
Mikael - 24 Jul 2008 19:53 GMT
I did the same...

> Mine quit on 7/22/08.  The Status shows "connecting" continuously.  I tried
> to start a chat support session, but the MS support system keeps telling me
[quoted text clipped - 9 lines]
> > There were errors last week about not being able to connect to the account,
> > but they are no longer there.
Junto - 25 Jul 2008 16:40 GMT
Exactly the same situation, right down to the server status giving a
continuous "connecting".  Rebooted several times but still no joy.  I also
attempted to start a chat session but the PID was not accepted.
Is there a place I can go that will provide a server status I can trust?

Thanks.
Junto

> Mine quit on 7/22/08.  The Status shows "connecting" continuously.  I tried
> to start a chat support session, but the MS support system keeps telling me
[quoted text clipped - 9 lines]
> > There were errors last week about not being able to connect to the account,
> > but they are no longer there.
Junto - 25 Jul 2008 17:01 GMT
Matt's suggestion worked for me...
>got the answer guys - well at least it worked for me, check out the link:
>http://www.microsoft.com/downloads/details.aspx?FamilyID=9A2279B1-DF0A->46E1-AA9
3-7D4870871ECF&displaylang=en

>Date Published: 7/23/2008

>I would say you need to update the connector - I did - it all works - AND the >calendar connects - I have a free level hotmail account....

>matt

> Exactly the same situation, right down to the server status giving a
> continuous "connecting".  Rebooted several times but still no joy.  I also
[quoted text clipped - 17 lines]
> > > There were errors last week about not being able to connect to the account,
> > > but they are no longer there.
xianhui - 25 Jul 2008 14:04 GMT
I have the same problem too.

I still can send, but no new email is received in outlook. Any solution?

>    Until last week(6/23/2008)week, I was able to connect to my primary
> hotmail account through Outlook 2007 with Outlook Connector.  Now I cannot
[quoted text clipped - 4 lines]
> There were errors last week about not being able to connect to the account,
> but they are no longer there.
Adam - 25 Jul 2008 15:50 GMT
Here too, everything stopped on Tuesday.... Product ID is valid and will not
let me start chat session
Kim - 25 Jul 2008 17:00 GMT
I had same problem.  There is a new version of Outlook Connector that you
need to download.  I believe the date is 7/23/2008.  Everything worked fine
after I installed the new update.  This has happened before and there does
not seem to be an automatic update for connector....you just have to keep
looking for new updates.  Hope this helps..

> Here too, everything stopped on Tuesday.... Product ID is valid and will not
> let me start chat session
David - 25 Jul 2008 22:20 GMT
If you are a Premium MSN subscriber, and use the use Connector to sync with
your MSN calendar, be very careful about updating to Outlook Connector 12.1.  
The new version only works with Windows Live calendar, and when we upgraded,
it would not transfer the MSN calendar over, so we lost all our appointments
(hundreds of them!).  

If we try to use the older 12.0 Connector, then the original problem comes
back of not being able to get any new emails or calendar updates, and so we
still lose all our calendar information locally (and are forced to only use
it through the web site).

If the MSN team would just fix the original issue that started on 7/22,
there may still be hope, but so far, it is still broken.

-David.

> I have the same problem too.
>
[quoted text clipped - 8 lines]
> > There were errors last week about not being able to connect to the account,
> > but they are no longer there.
RedRock - 29 Jul 2008 15:16 GMT
I got mine working (it would send and would not receive) by installing the
Outlook Connector 12.1 (which at this time is still beta).

find it here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9a2279b1-df0a-46e1-aa93
-7d4870871ecf&DisplayLang=en


or serarch Microsoft downloads for: Outlook Connector
Signature

SyncPac Corp, CIO

> If you are a Premium MSN subscriber, and use the use Connector to sync with
> your MSN calendar, be very careful about updating to Outlook Connector 12.1.  
[quoted text clipped - 24 lines]
> > > There were errors last week about not being able to connect to the account,
> > > but they are no longer there.
Cuball - 31 Jul 2008 04:46 GMT
Yeah using the beta 12.1 got mine working as well. No problems to date but it
has only been a day since I upgraded to this version. Would really like to
know what this problem was because it was really irratating.

> I got mine working (it would send and would not receive) by installing the
> Outlook Connector 12.1 (which at this time is still beta).
[quoted text clipped - 32 lines]
> > > > There were errors last week about not being able to connect to the account,
> > > > but they are no longer there.
Mark - 09 Aug 2008 16:11 GMT
Have same problem email works fine now in Outlook, but calendar will not sync
with Premium MSN calendar only Windows Live. Can't find any answers on how to
solve problem. Am I missing something.

> If you are a Premium MSN subscriber, and use the use Connector to sync with
> your MSN calendar, be very careful about updating to Outlook Connector 12.1.  
[quoted text clipped - 24 lines]
> > > There were errors last week about not being able to connect to the account,
> > > but they are no longer there.
pb florance - 29 Aug 2008 16:08 GMT
It sounds like I'm padding in circles in the same crazy river with the rest
here.  

Notes wouldn't sync.  Then I noticed that Calendar and Contacts wouldn't
either.

Email?  Where did it go?  Had to go outside Outlook to get incoming email,
but Outlook was sending.  What the..?

Deleted two core accounts.  Set them up under beta 12.1.   Nope.   Notes
dead, even though it lists the dead folder under that email.  Calendar too.  
No joy -- no sync.

Removed the Beta 12.1

Installed v 12.0.1518.1068

Added email accounts creating HTTP accounts instead of MAPI.  Those acounts
and able to send and receive but the attached notes etc are not synced.

I realize that the MAPI version is beta, but it's a mess.   And there are no
solid answers.   Not even stripping things out and reinstalling helps.  
Folders are gone from one computer yet show up on two others, both in beta.

I sure hope that someone gets a handle on this and soon.

pb

>    Until last week(6/23/2008)week, I was able to connect to my primary
> hotmail account through Outlook 2007 with Outlook Connector.  Now I cannot
[quoted text clipped - 4 lines]
> There were errors last week about not being able to connect to the account,
> but they are no longer there.
 
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