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MS Office Forum / Outlook / Programming Add-Ins / October 2009Restrict throwing 'Condition is not valid' error
Greets, Out of the thousands of installed copies of our AddIn, exactly one throws an error when we call Restrict aginsts the items collection of the default contacts folder. The filter expression is static, and is as folllows: [MessageClass] <> 'IPM.DistList' Since it works as expected on every other machine, I can't imagine how this might be a problem in my code, because I can't imagine how this condition would be invalid in any folder. The system is Outlook 2003, connected to Exchange, using CEM. I asked the user to perform an advanced search using the same criteria on this machine, he said it returned the items he expected. The user logged-into Exchange from another machine, and our AddIn ran against his contacts without errors. The user said he forced the .OST to be regenerated on the problem machine, he said it didn't change the problem. Anyone ever seen this, or have an idea what might cause it? I'm thinking Outlook might need to be reinstalled, but I don't want to suggest that frivolously. TIA, Mark Is there a possibility that this machine is set to use Outlook in a language other than English?  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 > Greets, > [quoted text clipped - 24 lines] > > . > Is there a possibility that this machine is set to use Outlook in a > language > other than English? Hi Sue, Did I ever send you a WTG note about your book? (You may recall helping me a couple of years ago, and I bought a copy of your book to keep a clear conscience.) If not, nicely done, concise yet sufficiently detailed; a useful reference without a doubt! (My intentions are always golden when I decide to send such notes; follow-through could use some work.) :-) Anyways, I can't say no possibility but I think it unlikely, the PC is in the US, in email replies from this box, the header that describes the original email are generated in English, date format is US... make that highly unlikely. But for argument's sake, what if it is? OOM property names aren't language-specific, right? Thanks, Mark > Sue Mosher, Outlook MVP > Author of Microsoft Outlook 2007 Programming: [quoted text clipped - 34 lines] >> >> . What is the exact error that is being thrown? (We apply the exact same filter in our products and have never run across this as an issue so curious as to what the error is that you're running into) For what it's worth given your description being that it works accessing same account from a different machine which indicates that the folder contents are valid - would try the following: #1) do a detect and repair on problem machine (but really don't see how this would affect filtering on a single message class) #2) have the user connect to the account in "non-cached" mode to see if the problem persists Message classes are not language dependant so that wouldn't be the cause. Karl ______________________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer/DataPorter/Exporter/Toolkit "Contact import/export/data management tools for Outlook '2000/2007" http://www.contactgenie.com > Greets, > [quoted text clipped - 23 lines] > TIA, > Mark > What is the exact error that is being thrown? (We apply the exact same > filter in our products and have never run across this as an issue so > curious as to what the error is that you're running into) The exact error is: Description: Condition is not valid. Number: -451805175 > For what it's worth given your description being that it works accessing > same account from a different machine which indicates that the folder > contents are valid - would try the following: > #1) do a detect and repair on problem machine (but really don't see > how this would affect filtering on a single message class) He did that on his own, no affect. > #2) have the user connect to the account in "non-cached" mode to see > if the problem persists Hmm... I've already scheduled him some more time on the proverbial treadmill, I asked him to create another user login, connect Outlook to Exchange, etc to see if the problem is machine wide or user profile specific. I'll add that to his exercises... but I hope that's not it, we need CEM. Mark > Message classes are not language dependant so that wouldn't be the cause. > [quoted text clipped - 33 lines] >> TIA, >> Mark Given that the most salient item in this problem is that it occurs only on one machine - logic dictates that the issue is configuration related so having just stated the obvious.......if this scenario was reported to us, the key things we'd be asking/looking at/for would be: 1) Did this ever work on this machine? If it did, what was installed between the time it worked and the time it stopped? 2) What add-ins exist on this machine that don't exist on others - active or not? Simply disabling an addin doesn't preclude potential issues that could result simply from it (and any of its related components) being installed. 3) Even for same add-ins - are these all at the same version level? 4) What Outlook related 3rd party software is installed on this machine versus the others (if any)? For that matter, what 3rd party stuff has been installed previously that may have been uninstalled? (i.e. for the possibility that something has replaced the mapi dlls with a customized version) 5) Further to item#4 - are the mapi dlls the same version on all machines? Some "shot in the dark" - background questions: 6) What are you using to filter - OOM? CDO? Redemption? That's a strange error number that doesn't seem to show up anywhere. 7) Are there any PDLs in this account? If yes, can they be opened normally via Outlook on the problem machine. If no, if one was created - does the issue still exist? Karl ______________________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer/DataPorter/Exporter/Toolkit "Contact import/export/data management tools for Outlook '2000/2007" http://www.contactgenie.com >> What is the exact error that is being thrown? (We apply the exact same >> filter in our products and have never run across this as an issue so [quoted text clipped - 61 lines] >>> TIA, >>> Mark |
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