Business Contact Manager with Exchange Server

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Scott - 06 Feb 2004 20:46 GMT

Have tried multiple times to get Business Contact Manager
to work with Echange Server (on Small Business Server)
with no luck.

Have installed the update to Microsoft Office Outlook
2003 with Business Contact Manager. Microsoft states that
this "update allows Microsoft Office Outlook 2003 users
to configure a Microsoft Exchange Server service in their
mail profile, as long as the Exchange Server is a
Microsoft Windows Small Business Server 2003-based
computer" using Cached Exchange Mode.

When Outlook 2003 is started after configuring a BCM
enabled profile to use Exchange server a warning box
appears that reports that "The Business Contact Manager
has been removed from this profile..."

Any help would be appreciated,
Scott

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Patricia Cardoza - [MVP Outlook] - 06 Feb 2004 21:49 GMT

Hmmm, that should only happen if you're NOT in cached mode. If you create a
new profile (make sure it's cached) does it still give the error?

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Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

> Have tried multiple times to get Business Contact Manager
> to work with Echange Server (on Small Business Server)
[quoted text clipped - 15 lines]
> Any help would be appreciated,
> Scott

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- 06 Feb 2004 22:02 GMT

Yes: Use Cached mode is Checked

>-----Original Message-----
>Hmmm, that should only happen if you're NOT in cached mode. If you create a
[quoted text clipped - 21 lines]
>
>.

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Sue Mosher [MVP] - 07 Feb 2004 21:41 GMT

Microsoft officially does not support using BCM with an Outlook profile that
includes an Exchange account, unless that account is on a Small Business
Server 2003 machine and you have installed the corresponding patch for BCM
from http://support.microsoft.com/?id=831747. If you add a BCM database to a
profile that includes Exchange from any other environment, the next time you
start Outlook, BCM will remove the database from the profile. However, as
described at http://www.outlook-tips.net/howto/bcm.htm, it is possible to
install the patch and then hack the registry to make BCM work with a profile
that contains Exchange even if it isn't SBS 2003.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Have tried multiple times to get Business Contact Manager
> to work with Echange Server (on Small Business Server)
[quoted text clipped - 15 lines]
> Any help would be appreciated,
> Scott

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Scott - 09 Feb 2004 17:15 GMT

Sue,

Have followed all of the below; we use Exchange on a
Small Business Server 2003 machine and have installed the
patch on the client BCM machine with cache mode enabled.

Is there something we may have missed in the SBS/Exchange
setup?

>-----Original Message-----
>Microsoft officially does not support using BCM with an Outlook profile that
[quoted text clipped - 28 lines]
>
>.

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Sue Mosher [MVP] - 09 Feb 2004 18:26 GMT

I'd check to see if it works in a profile without Exchange.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Sue,
>
[quoted text clipped - 23 lines]
> work with a profile
> >that contains Exchange even if it isn't SBS 2003.

> >> Have tried multiple times to get Business Contact
> Manager
[quoted text clipped - 20 lines]
> >
> >.

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Scott - 09 Feb 2004 22:59 GMT

It works on Exchange on SBS if you apply the hack to the
registry on the local machine with BCM.

>-----Original Message-----
>I'd check to see if it works in a profile without Exchange.
[quoted text clipped - 52 lines]
>
>.

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bravelu@163.com - 13 Feb 2004 08:34 GMT

I suggest you a nice contact manager software, which is much better than outlook

visit http://www.superpim.com.cn/ to help you!

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