I've got exactly the same problem as Ed. And I do as Sue
recommends but it makes no difference.
Hope you can help me.
Richenda
Outlook version? Can you see the fields and their values in a folder view?
If not, then you
need to add the fields to the folder.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> I've got exactly the same problem as Ed. And I do as Sue
> recommends but it makes no difference.
>
> Hope you can help me.
> Richenda
Sue
Thanks for your reply. I've fixed it. FYI: Outlook
2002. The fields and their values were in a folder view.
But the fields were associated with a form rather than the
folder. So I created the fields again (with exactly the
same name) using the field chooser in a view. And they
are now available to Word via a Mail Merge. Bliss.
>-----Original Message-----
>Outlook version? Can you see the fields and their values in a folder view?
[quoted text clipped - 7 lines]
>
>.