Good news: The stars are arranged in a favorable configuration. You can
accomplish this with two custom Outlook forms, one for the first leg and
another for the second. You'll use a custom action -- set on the first
form's (Actions) tab in design mode -- to invoke the second form, which can
have the operations manager's address already set in its To property.
Information on forms basics start at http://www.outlookcode.com/d/forms.htm

Signature
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Hello
>
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> > 3) Will the Exchange administrator let you publish forms to the
> > Organizational Forms library?
> > > This is how the process is.
> > >
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> > >
> > > What's the best way? Any one know of good articles on this ?