Cannot load form from Organizational Forms Library

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Scotty_100 - 19 Jul 2004 09:37 GMT

I have a number of forms published in the Organizational Forms Library. They have all worked fine before, but now I'm having intermittent trouble loading the forms from either a button on my toolbar or from the choose forms menu command. I receive the error message "The form you selected could not be displayed. The form required to view this message cannot be displayed. Contact your administrator". This has now occurred numerous times and with different forms. If I delete the form from the library and then re-publish from the template file I have the form loads fine. Please help.

I'm using Outlook 2002, Exchange 2000 and Windows 2000.

Many thanks in advance
Scott

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Scotty_100 - 19 Jul 2004 10:52 GMT

Don't worry guys - I've found the answer. It was a problem in Office 2002 where it can't read the local forms cache. To resolve you need to add a value to the following registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Outlook

Click Edit and Add Value and add the following registry value:

Value Name: ForceFormReload
Data Type: REG_DWORD
Value Data: 1

> I have a number of forms published in the Organizational Forms Library. They have all worked fine before, but now I'm having intermittent trouble loading the forms from either a button on my toolbar or from the choose forms menu command. I receive the error message "The form you selected could not be displayed. The form required to view this message cannot be displayed. Contact your administrator". This has now occurred numerous times and with different forms. If I delete the form from the library and then re-publish from the template file I have the form loads fine. Please help.
>
> I'm using Outlook 2002, Exchange 2000 and Windows 2000.
>
> Many thanks in advance
> Scott

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