Outlook doesn't provide any direct way to reply to a message with a custom form. Is a little VBA macro a possibility? In a 25-user environment, it might be easier to do that than build and deploy a complete COM add-in. The code is relatively simple:
Sub DoMyReply()
Dim objOL as Outlook.Application
Dim objItem as Object
Dim objReply as Outlook.MailItem
Set objOL = CreateObject("Outlook.Application")
Set objItem = objOL.ActiveExplorer.Selection(1)
If not objItem Is Nothing Then
If objItem.Class = olMail Then
Set objReply = objItem.Reply
With objReply
.Bcc = "yourBCC@somehwere.com")
.Categories = "your category"
.Display
End With
End If
End If
Set objOL = Nothing
Set objItem = Nothing
Set objReply = Nothing
End Sub
See http://www.slipstick.com/dev/vb.htm if you need VBA basics.

Signature
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.slipstick.com/books/jumpstart.htm
> I need to create an additional reply button on everyone's Outlook (25 users)
> that if they get certain email messages, they could use this 'special reply'
[quoted text clipped - 14 lines]
> Thanks.
> Wendy