> If a manager apporves a credit on a csutomer's account, I need a form in
> Outlook that the employee can fill in the amolunt of the credit, the account
> number and the Manager' email address (from a distribution list) to send a
> reminder to the Manager's inbox so they will access the customer's acct to
> notate their approval of the credit. Is this possible? How does one do this?
Assuming you are on an Exchange system, you need to investigate the workflow and
routing capability that is built into Exchange, as it is specifically designed
for just this scenario.
Hollis D. Paul [MVP - Outlook]
Hollis@outhousebythesound.com
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US
Mukilteo, WA USA