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Al - 29 Sep 2003 18:12 GMT

I'm still having trouble with the forms I've created.
They work perfectly for everyone who is on the Exchange
Server, but fail when they are sent beyond that.

Here's an example:

I fill in the form (it's a message form with tabs that
different departments need to fill in and forward to the
next department.), send it to another user in the office,
and all is well. When that person forwards it to another
person in the office, everything is fine.

When the form is forwarded or sent to someone outside our
change server (including other people on the network who
are using a different exchange server), the tabs do not
appear.

Can someone tell me what I've left out of the equation?
I've hunted through this whole newsgroup and looked at
several tutorials on the Microsoft site. I haven't been
able to find anything to tell me how you would make a
form work in the way I need it to work.

It was created in HTML mode and I have checked the box to
Send form definition with item.

Thank you very much for any help. I'm quite frustrated
at this point.

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Sue Mosher [MVP] - 29 Sep 2003 18:32 GMT

For a form to work, the recipient needs access to the form definition. Inside an Exchange organization, this is usually handled for message forms by publishing them to the Organizational Forms library. Outside an Exchanage organization, either each recipient publishes the form to their Personal Forms library with the correct message class (e.g. IPM.Note.MyForm) or you send the form with the "send form definition with item" box on the (Properties) page checked.

This latter approach has several problems, but the main one is that code behind the form won't run in any Outlook client subject to the Outlook Email Security Update (which ought to be just about any corporate client). The other drawback is that it drastically inflates the size of the message.

It sounds, though, like you've done all the right things on the client side. The one thing to check is whether the Exchange server itself is stripping the rich-text format content from the message.

> I'm still having trouble with the forms I've created.
> They work perfectly for everyone who is on the Exchange
[quoted text clipped - 24 lines]
> Thank you very much for any help. I'm quite frustrated
> at this point.

Reply to this Message

Al - 29 Sep 2003 20:04 GMT

I will check with the IT department about the Exchange
Server. That could very well be it. Thanks so much for
the help. I appreciate it.

>-----Original Message-----
>For a form to work, the recipient needs access to the form definition. Inside an Exchange organization, this is

usually handled for message forms by publishing them to
the Organizational Forms library. Outside an Exchanage
organization, either each recipient publishes the form to
their Personal Forms library with the correct message
class (e.g. IPM.Note.MyForm) or you send the form with
the "send form definition with item" box on the
(Properties) page checked.

>This latter approach has several problems, but the main one is that code behind the form won't run in any Outlook

client subject to the Outlook Email Security Update
(which ought to be just about any corporate client). The
other drawback is that it drastically inflates the size
of the message.

>It sounds, though, like you've done all the right things on the client side. The one thing to check is whether the

Exchange server itself is stripping the rich-text format
content from the message.

>> I'm still having trouble with the forms I've created.
>> They work perfectly for everyone who is on the Exchange
[quoted text clipped - 25 lines]
>> at this point.
>.

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