You can't make many changes to the basic memo print format. If you want complete control, see http://www.outlookcode.com/d/customprint.htm. The Word template method is highly recommended.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> I'm designing a new form for the office that will have all of the
> "communications" from clients on a monthly basis. We intend to print this
[quoted text clipped - 4 lines]
> letters. Is there a way to change this behavior so maybe it will be the
> client name instead (a field in the form) or nothing at all?