Outlook will not close

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Giggleboy - 26 Jun 2006 18:26 GMT

I have some computers here at work that when trying to close Outlook it will
not close. I have checked add-ins that are not there. I have reinstalled
and then reinstalled. Can someone please help me?

Configuration:
Windows 2000 Pro w/latest updates
Office 2000 w/latest updates
We are not using pst's. Email stays on server.
Several have access to multiple accounts.

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Ray Chiang - 27 Jun 2006 05:08 GMT

What email server are you using?

> I have some computers here at work that when trying to close Outlook it will
> not close. I have checked add-ins that are not there. I have reinstalled
[quoted text clipped - 5 lines]
> We are not using pst's. Email stays on server.
> Several have access to multiple accounts.

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Giggleboy - 28 Jun 2006 20:28 GMT

The server is Exchange 5.5.

> What email server are you using?
>
[quoted text clipped - 7 lines]
> > We are not using pst's. Email stays on server.
> > Several have access to multiple accounts.

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Michael Bednarek - 29 Jun 2006 10:27 GMT

>The server is Exchange 5.5.

This is a known problem; we had it, too. I distributed a batch file
which killed the Outlook/MAPI32 processes.

However, Ken Slovak suggests a cleaner method: apply post-SP4 fixes to
Exchange 5.5 and start Outlook with the /resetfolders switch. I can't
verify that as we don't have Outlook 9 (2000) any more. You'll find
Ken's contributions on that subject here:
<http://groups.google.com.au/groups/search?q=slovak+%22outlook+2003%22+%22outlook
+2000%22+free+busy+%22exchange+5.5%22>

>> What email server are you using?
>>
[quoted text clipped - 7 lines]
>> > We are not using pst's. Email stays on server.
>> > Several have access to multiple accounts.

Signature

Michael Bednarek http://mbednarek.com/ "POST NO BILLS"

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