Hi,

We’ve encountered a strange problem with a custom form in Outlook, and I was
hoping someone here might be able to help me please?

The form is stored in a public folder on out Exchange 2000 server, and up
until this morning was working fine. However this morning we started getting
the ‘Operation Failed’ message when you click on the forms tab in the task
items stored in the public folder-, but only on Outlook 2003 clients –
Outlook 2000 clients can still use the form OK.
The item doesn’t switch to the custom form tab, even after clicking OK to
the ‘Operation Failed’ dialog.
Also, I’ve found that if you choose ‘Form’ -> ‘Run This Form’ from the task
item’s menu, the a second instance of the item opens , and the form also
seems to work OK after this.
I also tried copying the public folder to my mailbox, but the error still
occurs.

As far as I can tell the form doesn’t contain any scripting code, just a few
formulas (I didn’t develop the form, and don’t really know much about Office
development!), and nothing has changed on the server, network or clients
overnight. All of the clients that run Outlook 2003 are on XP Pro SP2 and are
fully updated.

Thanks in advance for any help anyone can give,

Thanks,
Chris