You can use Ctrl+Alt+S to display the Define Send/Receive Settings dialog. Then use Edit to see the individual s/r group settings. "Synchronize forms" is the setting you're looking for.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
>
> Sue, could you please provide me with the steps on where I can check
> this setting for the user? I am not particularly sure where this might
> be.
charftong - 29 Nov 2006 17:40 GMT
Thanks for the details Sue. Currently that check box is not checked
for anyone in the company. Are you suggesting that we turn that on?
My only hesitation here is that its not broken for everyone, just a
select few.
Sue Mosher [MVP-Outlook] - 29 Nov 2006 19:54 GMT
I would try turning that on to see if it makes any difference.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Thanks for the details Sue. Currently that check box is not checked
> for anyone in the company. Are you suggesting that we turn that on?
> My only hesitation here is that its not broken for everyone, just a
> select few.